Manager of IT Solutions and Support

• Nov 2020 - Present

Director Enterprise Services

• Dec 2016 - May 2019

Manage all aspects of Protection1/ADT's Network Operations Center, providing network and cyber security managed services for enterprise customers, 24/7. Manage all aspects of Protection1/ADT's Network Operations Center, providing network and cyber security managed services for enterprise customers, 24/7.

Director IT Security Operations

• Apr 2013 - Dec 2016

Unlimited Technology is 2014 SDM Magazine's Integrator of the Year.Direct operation of department for all customer facing IT design, operations, and support of integrated solutions.• Manage a group of field engineers providing complex system integrations• Serve as a SME for customers during the planning and development stages of a project, aiding with design requirements and best of breed solutions.• Designed network monitoring solution for employees and clients providing direct and predictive support while creating a solid RMR stream for the enterprise.

CEO and Principal

• Feb 2010 - Nov 2013

Founded a network and security consulting company, which has been effective in security consulting and practical application for local and international clients. Capitalized upon my experience providing network solutions, logical perimeter defense, network based physical security solutions, among other security and IT related tasks.• Engineered physical security solutions, IP-based CCTV solutions; systems integration solutions.• Programmed firewalls/routers and layer 3 switches and all other network equipment for proper deployment of high-end, network based physical security modules such as: Remote panels, cameras and device discovery.• Served as a subject matter expert for a variety of Physical Security, IT and Network Security consulting engagements.• Served a large segment of SMB’s network design and solutions for themselves and their customers as well.• Provided international security consulting to help provide leading edge solutions to our partners overseas.Security devices from: OnSSi, Exaqc, Genetec, Panasonic, Software House, Honeywell, Cisco

Director of Information Technology

• Jul 2008 - May 2010

Designed and implemented complex network based solutions for our customers including:- Programming of layer 3 switches (HP, Cisco)- Design and deployment of IP Video systems in critical environments- Design and deployment of Electronic Access Control systems- Integration of multiple systems to seamlessly work togetherProvide expert level support in an ever complex industry, at one of the regional leaders in the marketplace.Deployed several major process and product upgrades for sales, operations and accounting that increased efficiency across the organization and unified the workflow, replacing four non-integrated systems with two integrated solutions. Recommended products based upon trends, technology and customer needs, at times increasing or decreasing our product line to keep the best and most profitable integrated security solutions at the forefront, while decreasing our dependence on inferior or less profitable solutions

Chief Technical Officer

• Apr 2000 - Jul 2008

Rapidly promoted thorough positions of increasing authority and scope driving the capabilities and capacities of SST. I was responsible for the design of corporate security and access control systems. I also created a group that was specialized in staging, testing and installing integrated security system servers for customers. Assumed all training responsibilities to end users, bringing a comprehensive indoctrination to end users from C-level down to security guards.Grew SST’s network from one server to an enterprise wide LAN/WAN supporting 14 offices in 13 states. Personally administered a medium sized server farm; Cisco firewalls, routers and switches and other devices across the network. Trained project management staff and customers on application software, networking fundamentals and network administration. Managed help desk, network operations and DBA support staff.

Systems Specialist

• Aug 1996 - Apr 2000

Staged and tested every large scale security system, and followed the largest systems into the field to install, deploy, integrate systems, perform system upgrades, platform migrations, and apply network expertise. Required a high level of technical proficiency and adaptability to constant change.

Technician

• 1995 - 1996

Installation and service technician. Installation and service technician.

Communications Operator, Team Chief

• 1986 - 1991

Communications unit team chief; Paratrooper Communications unit team chief; Paratrooper