Experience

Kionix, Inc.

• United States
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Production Coordinator

  • Jan 2018 - Jun 2018

  Ithaca, New York • Assist in the transition of job and materials to facilities of parent company ROHM in Japan, South Korea, Taiwan, China, and the Philippines. • Plan and manage logistics for the international shipment of material to be used in the production of computer chips / accelerometers. • Provide customer service support for sales. • Assist in creating and/or maintaining production and sales forecasts. • Coordinate the international and domestic shipping of final product. • Assist in… Show more • Assist in the transition of job and materials to facilities of parent company ROHM in Japan, South Korea, Taiwan, China, and the Philippines. • Plan and manage logistics for the international shipment of material to be used in the production of computer chips / accelerometers. • Provide customer service support for sales. • Assist in creating and/or maintaining production and sales forecasts. • Coordinate the international and domestic shipping of final product. • Assist in supply chain management for materials used in production testing and clean room environment. Show less



Vanguard Printing LLC

• Printing Services
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2016 - Oct 2017

  Ithaca, New York Area • Serve as liaison between Sales, Scheduling, Prepress/Press, Bindery/Mail, and Dispatch departments to ensure seamless project completion of all finished products • Lead Pre and Post Production meetings with management to discuss strategic planning, production issues, and new account procedures for new and existing customers • Provide sales support for new and existing customers • Review invoices for accuracy • provided immediate customer feedback and established client… Show more • Serve as liaison between Sales, Scheduling, Prepress/Press, Bindery/Mail, and Dispatch departments to ensure seamless project completion of all finished products • Lead Pre and Post Production meetings with management to discuss strategic planning, production issues, and new account procedures for new and existing customers • Provide sales support for new and existing customers • Review invoices for accuracy • provided immediate customer feedback and established client rapport • Generated solutions for account production issues to improve client satisfaction • Assisted customers with streamlining their production processes • Offered cost savings solutions Show less

• Production Coordinator

  • Aug 2007 - Aug 2016

  Ithaca, New York Area • Plan and manage logistics for the international shipment of material to be used in the production of computer chips • Communicate daily with suppliers, international and domestic. • Maintain metrics and analyze data to assess supplier performance • Meet company productivity, accuracy and timeliness targets • Supply chain management for materials used in production

• Customer Service Representative

  • Dec 2006 - Aug 2007

  Ithaca, New York Area * Coordinate the web offset printing of magazines, catalogs, and financial reports from receipt of electronic files to the shipping of finished product. * Handled several of the company's top accounts which included RR Donnelly Financial farm-out printing



Wilcox Press

• Printing Services
• 1 - 100 Employee

• Customer Service Representative/Manager

  • Jun 1998 - Dec 2006

  Ithaca, New York Area * Coordinated the web offset printing of magazines and catalogs from receipt of electronic files to the shipping of finished products. * Handled several of the the company's top accounts which included Pro Sports Publications and Creative Catalog Concepts. * Led a team of 4 as Customer Service Manager



Midstate Printing Corporation

• United States
• Printing Services
• 1 - 100 Employee

• Customer Service Representative

  • May 1997 - Jun 1998

  Syracuse, New York Area * Coordinated the sheetfed printing of magazines, catalogs, brochures from receipt of files to the shipping of finished material.

• Customer Service Representative

  • Jan 1989 - May 1997

  Ithaca, New York Area * Coordinate the web offset printing of magazines and catalogs from receipt of film and/or electronic files to the shipping of finished product. * Handled Wilcox Press's top accounts which included Pro Sports Publications and Crain's Business Weekly. • Serve as liaison between Sales, Scheduling, Prepress/Press, Bindery/Mail, and Dispatch departments to ensure seamless project completion of all finished products • Lead Pre and Post Production meetings with management to discuss… Show more * Coordinate the web offset printing of magazines and catalogs from receipt of film and/or electronic files to the shipping of finished product. * Handled Wilcox Press's top accounts which included Pro Sports Publications and Crain's Business Weekly. • Serve as liaison between Sales, Scheduling, Prepress/Press, Bindery/Mail, and Dispatch departments to ensure seamless project completion of all finished products • Lead Pre and Post Production meetings with management to discuss strategic planning, production issues, and new account procedures for new and existing customers • Provide sales support for new and existing customers • Review invoices for accuracy • Provided immediate customer feedback and established client rapport • Generated solutions for account production issues to improve client satisfaction • Assisted customers with streamlining their production processes Show less



Greater Buffalo Press / American Color Printing

• Department Supervisor

  • May 1981 - Sep 1988

  Buffalo/Niagara, New York Area * Planned, organized, and controlled the color separation, offset printing and distribution of syndicated comic strips. * Communicated daily with syndicates, cartoonists, as well as newspapers, magazines and printing companies worldwide. * Coordinated the shipping of comic separations to syndicate clients worldwide (1,600 clients per week).