Experience

Keller Williams Elite Realty

• Canada
• Real Estate
• 200 - 300 Employee

• REALTOR

  • May 2011 - Present

  Chesapeake VA I would love to help you with all of your real estate needs, whether buying, selling or investing!



USAA

• United States
• Financial Services
• 700 & Above Employee

• Network Engineer

  • Jan 1997 - Sep 2009

• Network Analyst/Software Systems Engineer

  • Jan 1997 - Sep 2009

  Accountable for configuration, installation, and support of LAN/WAN for 900+ users at the USAA Mid; Analyze and resolve network connectivity issues. Responsible for supporting all Cisco network hardware and software for the Norfolk office. Maintain Service Level Agreements for system availability of 99.995% for LAN/WAN Achieved 100% compliance with change control process Support satellite communications while on Catastrophe duty Task Group Leader for the USAA regional office… Show more Accountable for configuration, installation, and support of LAN/WAN for 900+ users at the USAA Mid; Analyze and resolve network connectivity issues. Responsible for supporting all Cisco network hardware and software for the Norfolk office. Maintain Service Level Agreements for system availability of 99.995% for LAN/WAN Achieved 100% compliance with change control process Support satellite communications while on Catastrophe duty Task Group Leader for the USAA regional office Network team Manage inventory of technical assets valued at up to $1M. Received 100% on network audit in 2008 Critical member of the Business Continuation team Consistently obtains 'Exceeds Expectations' on performance reviews

• Workstation Specialist

  • Jan 1993 - Jan 1997

  Provided IT support to desktop customers including software, hardware and printer installation, configuration and support. Worked with executive management team on annual IT budget Responsible for maintaining inventory for all IT assets



United Services Automobile Association

• Anne Kozoyed Resume

  • Jan 1993 - Sep 2008



Sentara Health System

• PC SUPPORT/PC TRAINER/NETWORK SUPPORT

  • Jan 1987 - Jan 1993

  Responsible for all aspects of converting users from legacy mainframe technology to desktop computers including analysis, purchase, installation, troubleshooting and training. Eventually moved from desktop support to being the sole provider of network solutions including analysis, purchase, installation, and support of small LANs throughout the hospitals and enterprise. Hired and worked closely with network consultants and internal telecommunications team.



Sentara Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Workstation Specialist

  • 1987 - 1993