Experience

St Helens & Knowsley Teaching Hospitals NHS Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Equality, Diversity and Inclusion Manager

  • Oct 2022 - Present

  As Equality, Diversity and Inclusion Manager I am responsible for operational management and delivery of a comprehensive, high, quality Equality, Diversity and Inclusion (ED&I) workforce function for St Helens and Knowsley Teaching Hospitals NHS Trust. Providing operational guidance and expertise on ED&I for the HR department and will provide specialist guidance and information to HR Business Partners, the resourcing team, staff, managers, staff side, and internal staff networks on diversity and inclusion issues that impact our ability to attract, develop and retain staff as well as providing an inclusive culture.



Techpanda.uk

• Manchester Area, United Kingdom

• Founding Partner

  • Jan 2021 - Nov 2022



Bensons for Beds

• United Kingdom
• Retail
• 500 - 600 Employee

• Recruitment Project Manager 6 Month Contract

  • Aug 2020 - Dec 2020

  Brought into the organisation to provide vital support during the large-scale period of change for the organisation Working closely alongside HR and Recruitment teams to ensure a smooth transition during large scale turnaround of staff from Harveys to Bensons for Beds Ensuring the recruitment of talented and capable staff for logistics division and Head Office functions Brought into the organisation to provide vital support during the large-scale period of change for the organisation Working closely alongside HR and Recruitment teams to ensure a smooth transition during large scale turnaround of staff from Harveys to Bensons for Beds Ensuring the recruitment of talented and capable staff for logistics division and Head Office functions



Hospitality Resource Solutions LTD

• Manchester, United Kingdom

• HR & Resource Partner

  • Nov 2018 - Mar 2020

  Utilised extensive recruitment expertise to set up a specialist hospitality recruitment business with offices in London and Northern England Brought onboard boutique organisation as a third partner and founder, tasked with developing product portfolio and using expertise to expand to Head Office vacancies and HR support to all clients Successfully delivered various effective business development initiatives, filling roles across HR, Marketing, Payroll, and Finance sectors Utilised extensive recruitment expertise to set up a specialist hospitality recruitment business with offices in London and Northern England Brought onboard boutique organisation as a third partner and founder, tasked with developing product portfolio and using expertise to expand to Head Office vacancies and HR support to all clients Successfully delivered various effective business development initiatives, filling roles across HR, Marketing, Payroll, and Finance sectors



Black Sheep Coffee

• United Kingdom
• Food and Beverage Services
• 100 - 200 Employee

• Head of People & Talent

  • Jun 2017 - Oct 2018

  Brought into the organisation during a time of rapid growth, tasked with establishing a strong team ethic within newly formed Head Office in line with company values Driving the acquisition and recruitment of talented, driven, and suitable people for the organisation through an expert recruitment strategy Overseeing a full spectrum of employment operations including payroll management, contract management, employee handbook and policies, L&D and HR Working with a strong emphasis on staff retention through highly impactful initiatives, fully implementing salary, pay rates and bonus structures, pensions and healthcare schemes, and responsible for employer branding and launching engagement surveys Full management and delivery of all stages of GDPR Compliance project lifecycle to ensure organisation adherence to legislation Ensuring consistent and effective performance management and staff development through implementation of appraisal processes, as well as new HRIS including ATS and eLearning



Talos360

• United Kingdom
• Software Development
• 100 - 200 Employee

• London Director - Hospitality & Retail

  • Oct 2010 - Jun 2017

  Began in the organisation during the start-up phase as a trainee consultant for an innovative resourcing company, offering traditional recruitment, ATS, career site design, social media campaigns, and media buying Progressed to develop the company’s first hospitality desk, launching a successful division for the group Relocating in 2014 to London to set up a new office as part of an expansion project, subsequently leading two teams across the hospitality and retail sectors and ensuring an effectively run office environment Driving the performance of 17 consultants and one business manager through effective development Cultivating strong professional relationships with prospective clients to foster loyalty and trust Playing a key role in business development and revenue generation through scoping out opportunities, negotiation of rates, exceeding service sales expectations and drawing up final contracts for all new ventures, as well as P&L performance, achieving Top Biller in 2013 and 2014 Representing the organisation to a high standard at conferences, seminars, and award ceremonies Informing clients and business on best recruitment practice and techniques, with proven record of developing industry-leading resourcing and talent strategies across diverse workforce models An integral part of Senior Development Team, attending board meetings and reporting directly to CEO



Pret A Manger

• United Kingdom
• Retail
• 700 & Above Employee

• General Manager

  • Jan 2006 - Aug 2010

  Multi site management of 3 sites in London with combined annual turnover of approximately £5m. Duties included staff management, stock control, production, process implementation, cash management, financial accountability, establishing of sales targets. Multi site management of 3 sites in London with combined annual turnover of approximately £5m. Duties included staff management, stock control, production, process implementation, cash management, financial accountability, establishing of sales targets.



BBC Club

• BBC Television Centre, London

• General Manager

  • Jul 2004 - Feb 2006

  Managed the BBC Club which was the internal recreational facility for the BBC staff. This included management of the gymnasium, restaurant and bar facilities for over 5000 BBC employees. Duties included: Internal Communications, Event Management, Stock Control, Marketing, Project Management Employee Engagement. Managed the BBC Club which was the internal recreational facility for the BBC staff. This included management of the gymnasium, restaurant and bar facilities for over 5000 BBC employees. Duties included: Internal Communications, Event Management, Stock Control, Marketing, Project Management Employee Engagement.



Spirit Group

• Hospitality
• 100 - 200 Employee

• General Manager

  • 2001 - 2004

  General Manager of Old Orleans restaurant and bar which had an annual turnover of approx £1.5m. Duties include: Staff Management, Sales Building, Stock Control, Kitchen Management, Food Development, Market Research. General Manager of Old Orleans restaurant and bar which had an annual turnover of approx £1.5m. Duties include: Staff Management, Sales Building, Stock Control, Kitchen Management, Food Development, Market Research.