Allison Benkwitt

Adjunct Senior Assistant Librarian at SUNY Plattsburgh
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Contact Information
us****@****om
(386) 825-5501
Location
St Albans, Vermont, United States, US
Languages
  • French Elementary proficiency

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Experience

    • United States
    • Higher Education
    • 700 & Above Employee
    • Adjunct Senior Assistant Librarian
      • Oct 2014 - Present

      Duties: During semesters, assist students, faculty, staff, and community members at reference desk in person, by phone, e-mail, and text for 5-15 hours per week, including some nights and Sundays. Meet with students for individual research appointments. Teach library instruction sessions. Provide 2-3 hours of online chat reference weekly on QuestionPoint during semesters and breaks. Edit online research guides and help set up library displays. Since fall 2016, assist with batch loading historic photographs into institutional digital commons. Accomplishments: Analyzed usage patterns and statistics for e-mail, text, and chat reference: classifying questions by subject, creating charts and graphs, comparing statistics, and identifying gaps in service. This led to elimination of text reference service and increased efficiency. Appeared several times on monthly top 10 list, and yearly top 3 for state consortium’s number of chat reference questions answered. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Temporary Technical Services Librarian
      • Sep 2016 - Dec 2016

      Duties: Add new books and DVDs to the collection in the Millennium cataloging module, using OCLC Worldshare Management Services and Connexion client. Includes searching for, downloading, uploading, and editing records. Load addition and deletion files for e-books into Millennium including Books 24x7, Ebrary, & Kanopy. Follow Technical Services Manual procedures and update as necessary. 15 hours per week. Accomplishments: Cleared a backlog of new books, making them ready to circulate and available in the catalog. Promptly cataloged faculty-requested books and DVDs to make them immediately available. Helped identify and solve problems with cataloging vendors and processes, including error messages in the catalog, receiving incorrect record formats or not receiving bibliographic records at all. Show less

    • United States
    • Libraries
    • 1 - 100 Employee
    • Temporary Librarian
      • Aug 2016 - Dec 2016

      Duties: Assist patrons at the reference desk with library and information requests. Retrieve materials from the local history collection for patrons. Circulate materials to patrons at the circulation desk, including checking materials in and out, placing and retrieving holds, and collecting fines. From 5-8pm one day per week, and 9am-5pm every 3rd Saturday, supervise library and staff members. Help close and lock up at end of day. Count and record money collected at the end of the day, including locking it into a safe. 10-17 hours per week. Accomplishments: Updated information links on library website. Found problems with database links and worked with IT help to solve them. Organized display for Banned Books Week. Show less

    • United States
    • Libraries
    • 700 & Above Employee
    • Music Reader Services Librarian-National Library Service for the Blind & Physically Handicapped
      • Jan 2009 - Dec 2012

      Duties: Assist library patrons by phone and e-mail, circulate and mail materials to patrons, scan and process music braille for internet access using specialized equipment, add braille, large print, and audio materials to the collection, keep collection organized, compile and edit magazines and catalogs for public use. Accomplishments: Added hundreds of new titles to the collection since January 2009, including digitizing an average of 20 music braille titles per month Updated and edited catalogs for large-print and audio collections, making them current after several years Added long-unprocessed materials to collection Selected, compiled, and edited classical music articles for Music Section magazine, took over publication-process tracking Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Reference/Periodicals Librarian
      • Oct 2006 - Jan 2009

      Duties: Maintain and develop print and electronic periodicals collection, supervise one library staff person directly and six student workers indirectly, maintain library printers, photocopiers, and microfilm readers, teach bibliographic instruction sessions, perform reference desk duties 8-12 hours per week including nights and weekends, library liaison to the School of Education. Accomplishments: Improved the physical layout of periodicals reading area by adding seating and lighting. Created faculty survey for evaluation of periodicals collection and used survey data to make purchasing decisions. Hired staff person for department. While department was understaffed, took over day to day operations of department, including paying invoices; hiring, scheduling and directly supervising student workers; assisting with paper and online check-in of materials; sorting mail; supply inventory, and other duties as needed. Web 2.0: created a wiki for reference desk staff with another librarian, collaborated on a library blog pilot project. Show less

    • United States
    • Libraries
    • 1 - 100 Employee
    • Part-Time Librarian
      • Nov 2005 - Sep 2006

      Staff reference and circulation desks, respond to interlibrary loan requests, create instructional handouts, conduct library tours and bibliographic instruction sessions, close library facility at night. Staff reference and circulation desks, respond to interlibrary loan requests, create instructional handouts, conduct library tours and bibliographic instruction sessions, close library facility at night.

    • United States
    • Higher Education
    • 700 & Above Employee
    • Reference Assistant-Information Commons, Main Library
      • Sep 2004 - May 2005

      Assist library patrons in person, online and over the telephone, circulate digital camera equipment, help enforce library policies.

    • Intern/Consultant-Library Electronic Text Resource Service
      • Jun 2004 - May 2005

      Digitize literary texts by using scanners, OCR, and writing XML code in the Oxygen editor, assist users in computer lab.

    • Fast Cataloging Student Worker-Main Library
      • Sep 2003 - Aug 2004

      Search for bibliographic records in online library catalog and OCLC, import and modify bibliographic records, route books to other cataloging divisions.

    • Archives Student Worker
      • Jan 2004 - May 2004

      Organize and re-file an Indiana University President's correspondence, clip newspapers, inventory boxes of material.

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Library Volunteer
      • Jun 2003 - Aug 2003

      Answer reference questions, research past exhibitions for database, reconcile online card catalog with offline version. Answer reference questions, research past exhibitions for database, reconcile online card catalog with offline version.

    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Library Intern
      • Jun 2002 - Aug 2002

      Shelve books, research and organize clippings for Artist Files, write an informational paper about printing techniques for the general public, assist library patrons. Shelve books, research and organize clippings for Artist Files, write an informational paper about printing techniques for the general public, assist library patrons.

Education

  • Indiana University Bloomington
    MLS, Library Science
    2003 - 2005
  • Oberlin College
    BA, English, History
    1999 - 2003

Community

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