Business Development Manager

• Mar 2023 - Present

Snr Site Management Associate

• Oct 2021 - May 2023

Quality control professional: Had the privilege of overseeing clinical projects in multiple hospitals across the Benelux region. Ensure that these projects adhere to the guidelines set forth by the ICH and GCP. - Developed and implemented a comprehensive quality control framework. That involves regular reviews and assessments of the clinical projects, ensuring that all processes and procedures align with the ICH/GCP guidelines. Conducted thorough audits, inspections, and checks on various aspects of the projects, including protocol adherence, patient safety, data collection and management, informed consent procedures, and regulatory compliance. - Continuous Reporting to Team and Clients: Provide regular and comprehensive reporting to both internal teams and clients. Maintained open lines of communication with project teams, collaborating closely with them to identify any potential issues and implement necessary corrective actions. Through timely reporting, kept all stakeholders informed about the progress and quality of the clinical projects, ensuring transparency and accountability. - Interpersonal Communication with Public Health Institutions: Engaged in frequent interpersonal communication with public health institutions. Essential for obtaining the necessary approvals, permits, and clearances for conducting clinical trials. Liaised with regulatory authorities, ethics committees, and other relevant bodies to ensure that the projects meet all the necessary requirements and are in line with local regulations. - Continuous Learning of Local and International Drug Development Regulations: Recognize the importance of continuous learning. Concerted effort to stay up to date with the ever-evolving local and international drug development regulations. Actively participating in seminars, workshops, and conferences, as well as staying abreast of industry publications and guidelines. Show less

Account Executive

• Dec 2019 - Oct 2021

Making Quality Healthcare and Pharmaceuticals Affordable, with a primary focus in North and East Africa region, Central and South America: Day to Day: - Quote to cash management for essential medicines and medical supplies Qualifying and onboarding customers as per GDP guidelines. Translating customer requirements into company SKUs in order to issue quotations and tender bids. Planning and allocation of orders based on FEFO and/or contractual agreement. Booking packing capacity based on current and forecasted demand. Follow up with dispatch team to ensure transport documents are issued correctly and on time. Other tasks include training of new hires, process improvement and updating procedures as the role evolves. Assisted in go live project for a new warehouse in the UAE and oversaw the first "consolidate and distribute" order. Qualifying and onboarding customers as per GDP guidelines. Translating customer requirements into company SKUs in order to issue quotations and tender bids. Planning and allocation of orders based on product and procurement availability and/or contractual agreement. Booking packing capacity based on current and forecasted demand. Follow up with the dispatch team to ensure transport documents are issued correctly and on time. Show less

Supply Chain

• Feb 2019 - Dec 2019

Financial Controller Management Consulting Masterclub

• Sep 2018 - Aug 2019

Senior Clinical Research Associate

• Mar 2017 - Feb 2019

Multicenter Protocol Operations: Collaborated with physicians and pharmaceutical companies to facilitate the management and maintenance of various protocols. Maintained regulatory binders with submissions of continuing review and data monitoring reports, amendments, violations, deviations, and safety reports. Ensured that all appropriate Institutional, State, and Federal regulations were followed throughout the course of research studies. Executed industry and investigator sponsored Phase I, II, and III clinical trials. Quality Assurance: Ensure that through monitoring and oversight the clinical research program at MSK adheres to all federal regulatory requirements and ICH (International Center for Harmonization) guidance on Good Clinical Practice (GCP). Provided real-time feedback, process improvement and common trends identified through Monitoring to improve overall quality. Process Improvement: Assisted in protocol audits- reviewing and collecting regulatory documents, Act as technical liaison with project team members and data managers to assist with the technical aspects of project delivery Show less

Account Executive

• 2016 - 2017

Customer Services Relationship: Built relationships with customers by providing the best service possible and attending to their individual shopping needs. Educated and trained Associates on the technical aspects of the products (construction, fabrication, design, etc.) to improve their knowledge base about the brand and improve customer experience. Project Management: Developed and executed strategies to drive overall sales for the brand, acquire new clients and expand existing client sales to meet or exceed individual sales goals. Used the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing and customer requests to target future growth. Performance Improvement: Strategically developed plan in partnership with leadership to support overall Local Business Development Plan. Coordinated special orders, reserves and product movement between stores to fulfill to customer requests. Show less

Clinical Research Associate

• Sep 2013 - Jul 2015

Data Analysis: Tracked, prepared and sorted received data and sourced documents. Contacted preparers to resolve questions and inconsistencies, or missing data. Entered and Filed data with necessary codes using SPSS

Unit Lead

• Sep 2013 - Jul 2015

Patient Management and Operations: Collected and reported accurate data to maintain research and institutional integrity while in compliance with all institutional and regulatory requirements. Entered and analyzed human subject information for clinical and epidemiological research purposes using SPSS and SAS. Performed data and regulatory monitoring to ensure that data was complete and accurate.Process Improvement: Assisted in protocol audits- reviewing and collecting regulatory documents, serving as a primary contact with an industry partner that has licensed clinical stage therapies. Assist in eCRF design Convert business requirements into functional specifications. Developed and coordinate tests scripts, testing activities, test plan and reports for database quality validation and/or user acceptance testing to ensure accurate database structure and appropriate data collected. Show less

Clinical Research Associate

• Sep 2011 - Jul 2015

Data Analysis: Tracked, prepared and sorted received data and sourced documents. Contacted preparers to resolve questions and inconsistencies, or missing data. Entered and Filed data with necessary codes using Medidata and CTMS.

Sourcing & Procurement Analyst

• Jan 2015 - May 2015

Data Analysis and Management: Developed additional data delivery solutions using MS Office and desktop tools. Supported the procurement group in data delivery to vendors and user communities. Analyzed program requirements and functional specifications for procurement systems. Business Process: Designed work flows and business processes to support procurement systems. Documented Procurement Applications and recorded problems and users’ issues in the Financial Systems Log. Maintained data required for an efficient and controlled purchasing environment while providing system administrative support to end user community. Show less

Solutions Specialist

• 2014 - 2015

Sales and Client Management: Analyzed client needs and presented value-added solutions to deliver the best product set-up and coaching experience possible. Provided customers with a basic understanding of the functionality of the products and accessories they purchase so that they can immediately enjoy their new solutions. Sales and Client Management: Analyzed client needs and presented value-added solutions to deliver the best product set-up and coaching experience possible. Provided customers with a basic understanding of the functionality of the products and accessories they purchase so that they can immediately enjoy their new solutions.

Account Executive

• Oct 2010 - Sep 2013

Sales and Client Management: Managed sales inquiries by influencing and easily building rapport with customers. Handling the cash register, billings, and deductions in returns, discounts, and promotions. Consistently treated all clients and employees with respect to creating a positive work environment. Attended both formal and informal training to better understand our retail store operations and keep up with company, market, and industry trends Customer Service Relationship: Set the example by role modeling our Selling culture to provide outstanding customer service. Positively and proactively help solve problems for our customers and can balance multiple customers in a fast-paced retail environment. Displayed a "customer is the priority" mindset at all times. Training on Due Diligence: Trained over 20 sales associates and specialist for Gap Inc on selling of the Brand Credit card. Show less

Learning Resource Centre BMCC - Student Research Assistant

• Jan 2011 - May 2013

Assist student with individual projects E-tutoring applications and clerical assistance Signing customers in and out of the Lab. Data Entry, collection and verification Assist student with individual projects E-tutoring applications and clerical assistance Signing customers in and out of the Lab. Data Entry, collection and verification

Sales Assistant

• Oct 2012 - Jan 2013

Assist in managing of clients’ accounts. Handling all phones enquires Answering product and billing inquiries in store and over the phone. Signing customers in and out of the virtual queue. Extensive customer contacts and Sales inquire Assist in managing of clients’ accounts. Handling all phones enquires Answering product and billing inquiries in store and over the phone. Signing customers in and out of the virtual queue. Extensive customer contacts and Sales inquire