Taylor Frye

Inside Sales Account Executive at Infinitely Virtual
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Contact Information
us****@****om
(386) 825-5501
Location
Owosso, Michigan, United States, US
Languages
  • English -
Skills

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Bio

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Credentials

  • cPanel & WHM Proficiency
    cPanel
    Nov, 2013
    - Nov, 2024

Experience

  • Infinitely Virtual
    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Inside Sales Account Executive
      • Jun 2021 - Present

      My role includes working with new/existing customers and partners from various industries within the digital SMB market space. I demo our platform and work closely with our Engineers to build a custom solution for all projects. My role includes working with new/existing customers and partners from various industries within the digital SMB market space. I demo our platform and work closely with our Engineers to build a custom solution for all projects.

  • Independent Web Design
    • Web Designer
      • 2006 - Present

      - Creating websites for small local businesses.- Usage of Adobe Suite.- HTML/WordPress/Woocommerce Content Management Systems, Theme Developing, PHP templates- http://www.tryedesign.com - Creating websites for small local businesses.- Usage of Adobe Suite.- HTML/WordPress/Woocommerce Content Management Systems, Theme Developing, PHP templates- http://www.tryedesign.com

  • Liquid Web
    • United States
    • Technology, Information and Internet
    • 200 - 300 Employee
    • Business Development Manager
      • May 2019 - May 2021

      - Consult with existing SMB/Enterprise customers on the growth of their business and offer strategies.- Executing monthly Account touch-ins and developing new/existing client relationships.- Logging notes for sales Leads and Opportunities, with clients into Salesforce CRM.- Customizing Salesforce reports to discover new data of client base and offer upgrade recommendations.- Provide Sales Quarterly Success plan.- Meet monthly sales quota and adhere to new trainings on products and procedures.

    • Solutions Architect
      • Aug 2018 - May 2019

      - Forming complex quotes and diagrams for entry level Enterprise Solutions.- Assisting Solutions Representative with technical knowledge with our Enterprise products on a customer call and provide ideal recommendations.- Understanding and implementing Managed Engineering Services for High Availability and Redundant infrastructure.- Mentoring new Solution hires and assisting them obtaining an ideal comfort level with our products and procedures.

    • Managed WordPress On-Boarding Specialist
      • Jul 2017 - Aug 2018

      - Assisted with White Glove Migrations to the Managed WordPress Platform.- Providing a flexible schedule for new and existing customers looking to obtain a Managed WordPress Demo.- Answering specific WordPress questions/concerns when providing Demos to customers and informing them of our itheme’s plug-in.

    • Customer Success Specialist
      • Nov 2016 - Jun 2017

      - Handle and establish relationships with existing customers of who are looking to reduce or save costs due to downsizing of business via livechat, emails/tickets or phone calls.- Offer strategic solution(s) to fit customers needs based on existing server resource usage and history of their account.- Following up with past customers who expressed needs to reduce costs.- Work with Enterprise customers who need specific/complex needs met to reduce their costs.

    • Solutions Manager
      • Feb 2014 - Nov 2016

      - Lead team of 6-7 people to exceed ~$15K in New MRR and refer 20 New Partners (web designers, web developers, agencies & consultants) Per Team Per Month.- Motivate and coach Account Executives & Senior Account Executives skill improvements, focusing on individual deal metrics upselling and retaining customers.- Own team daily, weekly and monthly cadence adherence and reporting.- Execute customer campaigns to conduct account reviews to verify customer current needs, future needs to retain and grow the business.

    • Sales Account Executive/ Sales Mentor
      • Jun 2010 - Feb 2014

      - Aiding new Sales Account Executives- Reviewing Performance (tickets, live chats) of Sales Account Executives- Monthly training on LiquidWeb Products and Services (Guardian Backup, CDN, Storm Platform etc.)- Organizing quotes for existing/potential customers- Educating customers about Shared, VPS and Dedicated Servers- Completed Level 3 Tech Support Training- Lvl1: cPanel Base Certification: Sales- SSH into Linux servers and re-enabling VPS- CentOS and Windows Server Knowledge- Ticket handling, Live Person (chat) and phones- Working on a Team and collaborating with other Sales Associates

  • AVI-SPL
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Digital Marketing Web Technician
      • Jun 2008 - Jan 2010

      - Worked on Dow Chemical’s international websites.- Designing websites and creating Mock Ups for Clients via Photoshop.- Creating CSS and affiliating it with Cross Browsers. (Firefox, Safari, IE6 and IE7, Chrome)- Making frequent content/CSS updates and fixing visual issues.- Resizing, cropping and image adjusting. - Worked on Dow Chemical’s international websites.- Designing websites and creating Mock Ups for Clients via Photoshop.- Creating CSS and affiliating it with Cross Browsers. (Firefox, Safari, IE6 and IE7, Chrome)- Making frequent content/CSS updates and fixing visual issues.- Resizing, cropping and image adjusting.

  • Dow
    • United States
    • Chemical Manufacturing
    • 700 & Above Employee
    • Co-op Intranet Technician for Environmental Health and Safety
      • Jan 2007 - Jan 2009

      - Correct Web Pages and troubleshoot client’s needs.- Built Web pages and cleaned up pages to meet Dow Intranet standards.- Redesigned navigation layout and updated media across Dow's internal Intranet for Environment Health and Safety. - Correct Web Pages and troubleshoot client’s needs.- Built Web pages and cleaned up pages to meet Dow Intranet standards.- Redesigned navigation layout and updated media across Dow's internal Intranet for Environment Health and Safety.

  • Do it Best Corp.
    • United States
    • Wholesale
    • 700 & Above Employee
    • Hardware Employee/Associate
      • Oct 2006 - Sep 2007

      Assisted customers seeking hardware products. Cashier clerk at the front desk handling multiple tasks.Helped stock inventory and put display's together while cutting keys and filling propane etc. Assisted customers seeking hardware products. Cashier clerk at the front desk handling multiple tasks.Helped stock inventory and put display's together while cutting keys and filling propane etc.

Education

  • Delta College
    Associate's degree, Business\Marketing\Web\Graphic\Design
    2008 - 2012
  • Freeland High School
    High School Diploma
    2003 - 2008
  • Saginaw Career Complex
    Web and Game Design
    2006 - 2007

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