Ashley Vang
Contact Center Agent at Great Lakes Higher Education Corporation and Affiliates- Claim this Profile
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Hmong Elementary proficiency
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English Full professional proficiency
Topline Score
Bio
Credentials
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Wisconsin Department of Health Services Division of Quality Assurance Nurse Aide Registry Notice of Inclusion
-Sep, 2014- Nov, 2024
Experience
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Great Lakes Higher Education Corporation and Affiliates
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United States
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Financial Services
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300 - 400 Employee
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Contact Center Agent
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May 2016 - Present
Educating borrower's of their repayment options and finding a long-term solution so that their accounts stay in good standing. Understanding a borrower's financial needs and catering repayment plans to better fit their circumstances. Educating borrower's of their repayment options and finding a long-term solution so that their accounts stay in good standing. Understanding a borrower's financial needs and catering repayment plans to better fit their circumstances.
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UW Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Certified Nursing Assistant
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Jan 2016 - Mar 2016
Creating a warm environment for children of acute care on the oncology unit and ensuring that patients and their families’ needs are met. Creating a warm environment for children of acute care on the oncology unit and ensuring that patients and their families’ needs are met.
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SSM Health
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United States
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Hospitals and Health Care
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700 & Above Employee
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Certified Nursing Assistant
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Sep 2015 - Dec 2015
Caring and protecting the elderly at St. Mary’s Care Center. Establishing strong relationships with residents who are in for long term care and making their daily lives comfortable. Caring and protecting the elderly at St. Mary’s Care Center. Establishing strong relationships with residents who are in for long term care and making their daily lives comfortable.
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TongXeng Home Care
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Madison, Wisconsin Area
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Personal Care Worker
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Jun 2013 - Mar 2014
Tending to the needs of my client and providing my client with the best care. Building a healthy relationship is a must to improve the quality of life for my client. Tending to the needs of my client and providing my client with the best care. Building a healthy relationship is a must to improve the quality of life for my client.
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U.S. Forest Service
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United States
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Government Administration
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700 & Above Employee
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SCEP Student Intern
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May 2010 - Feb 2013
Familiarize with agency structure as well as collaborating with other agencies. Managing the social media Twitter account for the Sustainable Operations. Organized several projects and presentations to educate fellow associates the go-green projects that were implemented in the company.
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Administrative Assistant
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May 2011 - Jul 2012
Coordinating with other staff members and partnering with other agencies to establish go-green projects throughout the company. Collaborating with the team to engage and educate the community so that we may create an environmentally literate society. Journalist/editor for the Sustainable Operations Newsletter. Participant in tracking Carbon Foot Print and calculating fuel usage of airplanes.
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Education
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2013 - 2017
Madison Area Technical College
Liberal Arts and Sciences/Liberal Studies, 3.3 -
2010 - 2013
Langston University
Agricultural Business, 3.0
Community
