Experience

Real Choice Real Estate Brokers LLC

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Sales and Marketing Administrator

  • Nov 2022 - Present

  Manage marketing efforts of real estate agents to improve their online presence. Create digital marketing content, write web copy, and analyze online marketing analytics.Key Accomplishments: Advance community and customer experience through online and traditional marketing.Streamline company materials and campaigns for consistent and concise messaging. Handle customer interactions via sales calls to increase sales volume. Create and implement marketing campaigns such as promotional and digital campaigns. Assist in writing website content, and social media profiles. Show less

• Marketing and CRM Admin

  • Oct 2020 - Oct 2022

  Served as the primary point of contact for CRM platform support. Worked with sales teams to execute marketing campaigns. Refined CRM procedures and workflows. Educated sales staff on campaign implementation. Managed data and contact lists. Improved support processes and reviewed CRM utilization. Managed CRM support cases and drove quality improvement. Created and optimized website content.Key Accomplishments: Provided high-quality CRM support. Trialled support cases, answered user questions, and resolved incidents. Analyzed data for improvement. Generated CRM-related reports and identified barriers to implementation. Show less



Housess

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Office Manager & HR Coordinator

  • Jan 2019 - Jun 2020

  Provided dedicated support to C-suite Executives and Property Consultants, conducting research, crafting presentation materials, and collaborating with multiple departments in improving overall quality and efficiency. Communicated regularly with clients, vendors, and contractors, scheduling meetings and addressing concerns and updated client databases.Coordinated government/professional registrations. Maintained excellent documentation standards, and prepared Tenancy contracts, staff employment agreements, KPI reports, and other essentials within aggressive timeframes. Prepared expense reports, conducted reconciliations, and resolved discrepancies.Excelled within a demanding environment, successfully balancing staff and client needs, and utilizing technical skills spanning MLSs, CRMs, PowerPoint, Email Server Management, and shared Calendar Management. Show less

• Administrative Secretary

  • May 2018 - Dec 2018

  Supported CEO in maintaining the schedule, proofreading documentation, and executing special projects and managed logistics during new company set up. Enforced efficiency through organising records and maintaining extensive vendor database and relations. Streamlined office operations, creating standardized documents, a highly accessible filing system, and detailed outlook database of Client/vendor information. Aided CEO in meeting deadlines, scheduling meetings, and resolving pressing issues. Contributed heavily to projects, preparing estimates for site work, negotiating costing and contracts, and overseeing fit-out and maintenance work to ensure timely completion. Show less



Dalab Construction Ltd

• Nairobi, Kenya

• Office Administrator

  • Aug 2017 - Jan 2018

  Assisted the Operations Manager with the management of labourers work-flow, training and development for skill-specific roles, and logistics for site work. Managed daily office operations including administrative tasks and front office operations such as answering multi-line phones, greeting visitors, filing, and maintaining staff schedules. Tracked fuel amounts purchased, distributed, and prepared financial reports on both credits and debits ensuring accurate record keeping. Assisted the Operations Manager with the management of labourers work-flow, training and development for skill-specific roles, and logistics for site work. Managed daily office operations including administrative tasks and front office operations such as answering multi-line phones, greeting visitors, filing, and maintaining staff schedules. Tracked fuel amounts purchased, distributed, and prepared financial reports on both credits and debits ensuring accurate record keeping.



Broad Supplies Ltd/ABM Holdings Ltd - Mini Group of Companies

• Westlands, Nairobi, Kenya

• Office Administrator

  • Feb 2015 - Jan 2017

  Supported shipment, receiving stock, and issuing automotive and general maintenance materials, supplies, and equipment, maintaining inventory, and stock records. Monitored Fleet vehicles' fuel usage, mileage, and location keeping track of stock on transit as well. Provided customer service regarding orders to our offsite locations. Supported CEO in maintaining the schedule, preparing and proofreading documentation, and executing special projects. Maintained filing system and vendor information database. Show less



Victory Construction Company Ltd

• Baba Dogo, Nairobi

• Executive Assistant to the Financial director

  • Sep 2011 - Sep 2014

  Streamlined office operations for marked productivity gains, creating standardized documents, a highly accessible filing system, and detailed Outlook database storing client/vendor information. Supported Financial Director in maintaining the schedule, creating documentation, contracts, and tender documents. Enhanced efficiency through organising records, generating accurate client invoices and LPO’s and reporting delinquent accounts. Streamlined office operations for marked productivity gains, creating standardized documents, a highly accessible filing system, and detailed Outlook database storing client/vendor information. Supported Financial Director in maintaining the schedule, creating documentation, contracts, and tender documents. Enhanced efficiency through organising records, generating accurate client invoices and LPO’s and reporting delinquent accounts.