Experience

Designation

• United States
• Design Services
• 1 - 100 Employee

• UI Designer

  • Jul 2017 - Present



The Westin Michigan Ave.

• Chicago, Illinois

• Front Desk Agent

  • Apr 2015 - 2016



Samsung Electronics

• South Korea
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Corporate Marketing Coordinator & Budget Controlling

  • Feb 2012 - May 2013

  • Evaluated and gathered marketing proposals from all departments • Analyzed marketing budget forecast vs. execution monthly for the different departments • Supported budget controllers with system (SAP) training and new headquarter guidelines • Monitored, updated, and approved marketing expenses for corporate marketing operations • Assisted in strategy and planning of each department (AV, IT, TEL, CMO) • Developed marketing execution analysis to report to headquarters • Evaluated and gathered marketing proposals from all departments • Analyzed marketing budget forecast vs. execution monthly for the different departments • Supported budget controllers with system (SAP) training and new headquarter guidelines • Monitored, updated, and approved marketing expenses for corporate marketing operations • Assisted in strategy and planning of each department (AV, IT, TEL, CMO) • Developed marketing execution analysis to report to headquarters



Mövenpick Hotels & Resorts

• France
• Hospitality
• 700 & Above Employee

• F&B Management Trainee

  • Jan 2011 - Jul 2011

  •Coordinated operations for six outlets of the resort, assigned and ensured teams performed their daily tasks •Trained 15-20 employees in regards to guidelines, operations, and proper hospitality verbiage to ensure quality service •Supported F&B director with employee scheduling, dealing with various guests complaints, and reporting any department issues •Coordinated operations for six outlets of the resort, assigned and ensured teams performed their daily tasks •Trained 15-20 employees in regards to guidelines, operations, and proper hospitality verbiage to ensure quality service •Supported F&B director with employee scheduling, dealing with various guests complaints, and reporting any department issues



Hotel Nikko Mexico

• Mexico
• Hospitality
• 1 - 100 Employee

• Executive Floors Coordinator

  • Feb 2010 - Jun 2010

  •Assisted VIP guests in check-in, developed great relationships, and achieved guest satisfaction by responding quickly to the various VIP guests’ needs •Coordinated transportation, booked various meeting excursions, and planned special outings for guests •Assisted VIP guests in check-in, developed great relationships, and achieved guest satisfaction by responding quickly to the various VIP guests’ needs •Coordinated transportation, booked various meeting excursions, and planned special outings for guests