Team Lead - Enterprise Renewals

• Apr 2022 - Present

Sr. Enterprise Renewal Account Executive - EMEA

• Apr 2022 - May 2022

• Manage Enterprise accounts for exclusively EMEA, catering largely to the renewal of existing accounts and also bringing in new acquisitions through account expansions through upsells. This includes Direct Sales and Channel Sales. • Working in close liaison with the Enterprise & Strategic Accounts Team along with Establishing and maintaining long-term relationships with the customers to maximize future retention and revenue opportunities. • Managing a total portfolio of 5M+ every quarter… Show more • Manage Enterprise accounts for exclusively EMEA, catering largely to the renewal of existing accounts and also bringing in new acquisitions through account expansions through upsells. This includes Direct Sales and Channel Sales. • Working in close liaison with the Enterprise & Strategic Accounts Team along with Establishing and maintaining long-term relationships with the customers to maximize future retention and revenue opportunities. • Managing a total portfolio of 5M+ every quarter and working alongside 10+ Senior Enterprise Account Executives. • Present to key clients and senior-level executives to negotiate and close contract renewals for EMEA region. • Help reduce churn by actively interacting with the customer and solving their problems. • Coordinate with BrowserStack customer-facing teams to meet and exceed customer expectations and address customer issues. • Develop and implement strategic retention plans to accommodate customer goals. • Leverage data-driven measures of customer health and proactively communicate with at-risk customers to maximize customer retention. • Mentoring new joiners, training them on different tools & getting them business-ready. • Manage account and contact information through the entire customer lifecycle process using Salesforce.com • Manage teams with respect to my region and train/mentor all new joiners. • Remain highly knowledgeable of BrowserStack products and target industries to facilitate retention efforts.

Sr. Renewal Account Executive - Enterprise (EMEA & Americas)

• Apr 2020 - Mar 2022

• Manage Enterprise accounts for US & EMEA, catering largely to the renewal of existing accounts and also bringing in new acquisitions through account expansions through upsells. This includes Direct Sales and Channel Sales. • Working in close liaison with the Enterprise & Strategic Accounts Team along with Establishing and maintaining long-term relationships with the customers to maximize future retention and revenue opportunities. • Managing a total portfolio of 4M+ every quarter and… Show more • Manage Enterprise accounts for US & EMEA, catering largely to the renewal of existing accounts and also bringing in new acquisitions through account expansions through upsells. This includes Direct Sales and Channel Sales. • Working in close liaison with the Enterprise & Strategic Accounts Team along with Establishing and maintaining long-term relationships with the customers to maximize future retention and revenue opportunities. • Managing a total portfolio of 4M+ every quarter and working alongside 20+ Account Executives. • Present to key clients and senior-level executives to negotiate and close contract renewals for US & EMEA regions. • Help reduce churn by actively interacting with the customer and solving their problems. • Coordinate with BrowserStack customer-facing teams to meet and exceed customer expectations and address customer issues. • Develop and implement strategic retention plans to accommodate customer goals. • Leverage data-driven measures of customer health and proactively communicate with at-risk customers to maximize customer retention. • Mentoring new joiners, training them on different tools & getting them business-ready. • Manage account and contact information through the entire customer lifecycle process using Salesforce.com • Remain highly knowledgeable of BrowserStack products and target industries to facilitate retention efforts.

Renewal Account Executive - Global

• Aug 2018 - Mar 2020

• Manage existing & new accounts and following end-to-end sales cycle. Catering largely to the renewal of existing accounts and also bringing in new acquisitions through account expansions. • Establish and maintain long-term relationships to maximize future retention and revenue opportunities • Present to key clients and senior-level executives to negotiate and close contract renewals. • Drive contract expansion by creating upsell opportunities, finding creative ways to drive more… Show more • Manage existing & new accounts and following end-to-end sales cycle. Catering largely to the renewal of existing accounts and also bringing in new acquisitions through account expansions. • Establish and maintain long-term relationships to maximize future retention and revenue opportunities • Present to key clients and senior-level executives to negotiate and close contract renewals. • Drive contract expansion by creating upsell opportunities, finding creative ways to drive more value in the account at renewal time. • Help reduce churn by actively interacting with the customer and solving their problems. • Coordinate with BrowserStack customer-facing teams to meet and exceed customer expectations and address customer issues. • Develop and implement strategic retention plans to accommodate goals • Leverage data-driven measures of customer health and proactively communicate with at-risk customers to maximize customer retention. • Overachievement of quarterly retention goals through managing a group of customer accounts. • Mentoring new joiners, training them on different tools & getting them business-ready. • Manage account and contact information through the entire customer lifecycle process using Salesforce.com • Remain highly knowledgeable of BrowserStack products and target industries to facilitate retention efforts.

Assistant Manager - Corporate Accounts

• Jun 2017 - May 2018

• Worked for CoCubes - Acquired by Aon Consulting. • Majorly looked after Corporate Sales in the west region being a part of the Business Development Team. • Grew business from existing accounts by meeting business leads and Head – Recruitment/HR of various companies. • Signed up new accounts for the products PRE-ASSESS® & Assessment Plus ®. • Successfully Grew the region Gujarat from scratch and was responsible for certain key partnerships which resulted in regional revenue… Show more • Worked for CoCubes - Acquired by Aon Consulting. • Majorly looked after Corporate Sales in the west region being a part of the Business Development Team. • Grew business from existing accounts by meeting business leads and Head – Recruitment/HR of various companies. • Signed up new accounts for the products PRE-ASSESS® & Assessment Plus ®. • Successfully Grew the region Gujarat from scratch and was responsible for certain key partnerships which resulted in regional revenue growth. • Self Generated leads by through Cold Calls and Mailers including Cold Meetings, also made use of several portals for the same that included Zoominfo, Naukri, Rocketmail, etc. • Worked across the Region that included cities like Pune, Mumbai, Thane, Nashik, Ahmedabad & Baroda, Rajkot for business acquisitions. Show less • Worked for CoCubes - Acquired by Aon Consulting. • Majorly looked after Corporate Sales in the west region being a part of the Business Development Team. • Grew business from existing accounts by meeting business leads and Head – Recruitment/HR of various companies. • Signed up new accounts for the products PRE-ASSESS® & Assessment Plus ®. • Successfully Grew the region Gujarat from scratch and was responsible for certain key partnerships which resulted in regional revenue… Show more • Worked for CoCubes - Acquired by Aon Consulting. • Majorly looked after Corporate Sales in the west region being a part of the Business Development Team. • Grew business from existing accounts by meeting business leads and Head – Recruitment/HR of various companies. • Signed up new accounts for the products PRE-ASSESS® & Assessment Plus ®. • Successfully Grew the region Gujarat from scratch and was responsible for certain key partnerships which resulted in regional revenue growth. • Self Generated leads by through Cold Calls and Mailers including Cold Meetings, also made use of several portals for the same that included Zoominfo, Naukri, Rocketmail, etc. • Worked across the Region that included cities like Pune, Mumbai, Thane, Nashik, Ahmedabad & Baroda, Rajkot for business acquisitions. Show less

Management Trainee

• May 2017 - Jun 2017

~ Worked under the Transformation Team that was a new initiative under the Marketing wing. Job role included: ~ Regional Reporting of MP (Indore & Jabalpur) & Karnataka. ~ Was responsible for Sales data analysis, Everyday Indenting, Effective Sales Work-force management, Relationship building amongst customers. ~ Managed team of 4 Regional & Area Sales Managers who had a total of 35 sales executives working under them. ~ Conducted weekly stand-ups with the Regional Sales… Show more ~ Worked under the Transformation Team that was a new initiative under the Marketing wing. Job role included: ~ Regional Reporting of MP (Indore & Jabalpur) & Karnataka. ~ Was responsible for Sales data analysis, Everyday Indenting, Effective Sales Work-force management, Relationship building amongst customers. ~ Managed team of 4 Regional & Area Sales Managers who had a total of 35 sales executives working under them. ~ Conducted weekly stand-ups with the Regional Sales Managers & ASM’s. ~ Worked closely with the ASM's/RSM's and Strengthening the Supply Chain of the company in the given regions. ~ Brought in a couple of key process changes for everyday indenting that helped save a few hours of total delivery time. Show less ~ Worked under the Transformation Team that was a new initiative under the Marketing wing. Job role included: ~ Regional Reporting of MP (Indore & Jabalpur) & Karnataka. ~ Was responsible for Sales data analysis, Everyday Indenting, Effective Sales Work-force management, Relationship building amongst customers. ~ Managed team of 4 Regional & Area Sales Managers who had a total of 35 sales executives working under them. ~ Conducted weekly stand-ups with the Regional Sales… Show more ~ Worked under the Transformation Team that was a new initiative under the Marketing wing. Job role included: ~ Regional Reporting of MP (Indore & Jabalpur) & Karnataka. ~ Was responsible for Sales data analysis, Everyday Indenting, Effective Sales Work-force management, Relationship building amongst customers. ~ Managed team of 4 Regional & Area Sales Managers who had a total of 35 sales executives working under them. ~ Conducted weekly stand-ups with the Regional Sales Managers & ASM’s. ~ Worked closely with the ASM's/RSM's and Strengthening the Supply Chain of the company in the given regions. ~ Brought in a couple of key process changes for everyday indenting that helped save a few hours of total delivery time. Show less

Summer Marketing Intern

• May 2016 - Jun 2016

Marketing Intern at HT Media’s education wing - HTCampus.com Tasks done: - Primary & Secondary data collection from various sources & existing customers. - Content Writer on HTCampus.com (Written over 70 micro website contents) Was a part of the content team that helped improve the Website Ranking. - Competetive Analysis amongst other competitors in the market. - Lead Generation: Generared leads through various campaigns run by the marketing team and was qualifying the… Show more Marketing Intern at HT Media’s education wing - HTCampus.com Tasks done: - Primary & Secondary data collection from various sources & existing customers. - Content Writer on HTCampus.com (Written over 70 micro website contents) Was a part of the content team that helped improve the Website Ranking. - Competetive Analysis amongst other competitors in the market. - Lead Generation: Generared leads through various campaigns run by the marketing team and was qualifying the leads for the sales team. Show less Marketing Intern at HT Media’s education wing - HTCampus.com Tasks done: - Primary & Secondary data collection from various sources & existing customers. - Content Writer on HTCampus.com (Written over 70 micro website contents) Was a part of the content team that helped improve the Website Ranking. - Competetive Analysis amongst other competitors in the market. - Lead Generation: Generared leads through various campaigns run by the marketing team and was qualifying the… Show more Marketing Intern at HT Media’s education wing - HTCampus.com Tasks done: - Primary & Secondary data collection from various sources & existing customers. - Content Writer on HTCampus.com (Written over 70 micro website contents) Was a part of the content team that helped improve the Website Ranking. - Competetive Analysis amongst other competitors in the market. - Lead Generation: Generared leads through various campaigns run by the marketing team and was qualifying the leads for the sales team. Show less

Internship Trainee

• Jan 2013 - Jan 2013

Attended a training programme on Bosch diesel fuel injection system, gasoline system and vehicle diagnosis from 02-01-2013 to 04-01-2013 at Bosch training centre, Nagnanthapura, Bangalore. Attended a training programme on Bosch diesel fuel injection system, gasoline system and vehicle diagnosis from 02-01-2013 to 04-01-2013 at Bosch training centre, Nagnanthapura, Bangalore.

Internship Trainee

• Jul 2012 - Jul 2012

Participation in the Automotive mechanical, electronic and electrical basic course from 02-07-2012 to 15-07-2012 at Mandovi Motors Pvt. Ltd, Mangalore. Participation in the Automotive mechanical, electronic and electrical basic course from 02-07-2012 to 15-07-2012 at Mandovi Motors Pvt. Ltd, Mangalore.