CEO/ADMINISTRATOR

• Sep 2013 - Present

COMMANDER/CEO

• Aug 2009 - May 2012

Spearhead an outpatient medical clinical that provides multiple services to more than 8,500 beneficiaries. Strategic role focuses on P&L management, healthcare administration, hospital and clinical operations management, change management, financial and operational turnarounds, department consolidations, multi-million dollar program management, and cost savings. Successful in physician relationships, project management, public relations, community event planning, HIPAA and AAAHC compliance, fiscal and budget administration, and more. * Integral team member that trained staff and provided mission-critical healthcare equipment and supplies for the USAF’s first Humanitarian Assistance Rapid Response Team. Group traveled to Indonesia to treat 2,000 injured individuals and performed 200+ surgeries after a major earthquake. Other teams participated in humanitarian relief events in Mongolia, Thailand, Laos, Cambodia, Indonesia, and the Philippines. * Secured $9.1 million to support a significant facility renovation project, and collaborated with a firm that repaired structural damage to the foundation of a $54 million clinic. * Championed several cost saving and energy efficient projects that slashed electrical consumption 22% in two years. Efforts resulted in a distinguished “Energy Star” rating for the medical clinic. * Instrumental in clinic receiving one of the highest service ratings in its history from the Accreditation Association for Ambulatory Health Care (AAAHC) inspection agency. Auditors applauded staff for exemplary healthcare service delivery. * Unwavering dedication to excellence led to recognition as the “Pacific Air Force Command’s Best Clinic” all three years. Show less

DEPUTY COMMANDER/COO

• 2008 - 2009

Promoted to lead team comprised of professionals from four military agencies that provided medical services to coalition forces across Iraq. Managed operations of a 191-bed hospital providing 23 specialty services, a level one trauma center, an aeromedical staging facility, and a healthcare clinic providing women’s healthcare, mental healthcare, preventative medical care, public health services, bioenvironmental engineering evaluations, and other services. Integral member of the Iraqi Civilian Healthcare Engagement Committee, Joint Military Healthcare Administrators Committee, Hospital Facility Committee, and Disaster Preparedness Committee.* Engineered and initiated a mass casualty response plan, directed planning activities for two military hospital mass casualty exercises, and resolved over 80 identified deficiencies.* Designed a roadmap to elevate a major information control center to a new level. Concurrently, modified a project affecting casualty treatment initiatives, which saved $300,000 per year.* Eliminated 37 positions to comply with the government’s military reduction plan and achieved a $2+ million saving.* Started up and led a bi-monthly Healthcare Administrator Committee that supported junior administrators through mentoring and via education advancement opportunities.* Appointed as Interim CEO and directed organization when CEO was absent for long periods of time. Show less

DEPUTY COMMANDER/ADMINISTRATOR

• 2007 - 2009

* Integral member of team that participated in a $24 million, three year medical clinic redesign and building renovation project. Clinic flawlessly provided exemplary services to 130,000 beneficiaries during renovation. Every project milestone was delivered on time and patient care was never disrupted.* Formulated a plan that resulted in $3 million in third party collections and boosted coding accuracy to 98%. Senior executives viewed the success as a key benchmark practice.* Influenced leaders to provide $680,000 needed to purchase/lease equipment in order for healthcare clinic to provide MRI services. Highly successfully service achieved a return on investment in less than two years.* Pivotal in clinic receiving an “excellent” rating during a health service inspection and civilian accreditation initiative in 2008. Clinic also earned the highest Air Force Inspector General’s score in five years. Show less

COMMANDER/ADMINISTRATOR

• 2005 - 2007

* Leveraged operational expertise to manage the ninth largest U.S. Air Force outpatient pharmacy. Orchestrated a very successful upgrade of four sites. Started up a new full service pharmacy that served over 57,000 beneficiaries.* Landed $650,000 worth of civilian contracts to support medical care during active duty deployments. Facilitated a plan that triggered $1.3+ million in cost savings by ending an outsourced medical care contract.* Steered organization through an arduous health service inspection in 2005 that resulted in 100% accreditation and an “excellent” rating from the Inspector General. Shattered all previous records when the clinic laboratory achieved a 99.9% compliance rating during another accreditation inspection. Show less

DEPUTY CHIEF, Medical Operations Division

• 2003 - 2005

* Selected by senior executives based on stellar leadership track record. Relocated to direct operations of one of the Air Force’s busiest medical readiness operations, and led high-caliber teams that supported Operations Enduring Freedom, Iraqi Freedom, and Secure Tomorrow. Coordinated the planning and execution phase of 12+ global humanitarian missions.* Guided dedicated teams that successfully deployed medical assets to global colleagues. Managed $77 million in medical readiness requirements during FY 2006.* Presided over a medical logistic program to procure and distribute $19 million in medical infrastructure sustainment, restoration, and maintenance for three hospitals and 10 medical clinics. Show less

ADMINISTRATOR, School of Aerospace Medicine

• 1999 - 2003

* Conceived a significant financial tracking tool that accelerated operational efficiency performance and supported accountability regarding $18 million in expenses.* Established a new $6 million Internal Expeditionary Medical Education Department that was incorporated In the US School of Aerospace Medicine.* Devised a plan that consolidated all system functions and resulted in excellent productivity improvements and superb internal employee satisfaction. Plan also saved thousands of dollars.* Leveraged financial expertise to facilitate workshops for third year residents regarding budget guidelines and processes. Member of small team that educated future Air Force leaders. Show less

OPERATIONS OFFICER

• 1996 - 1999

* Selected by executives to participate in new hospital initiatives including a $32 million military construction life safety project that featured a new state-of-the-art outpatient services wing.* Named a “Top Performer”, and was selected by the hospital as “Young Federal Health Care Administrator of the Year” in 1997.

CHIEF, MEDICAL OPERATIONS AND TRAINING BRANCH

• 1994 - 1996

* Briefed military executives regarding an unprecedented Air Force medical deployment that supported a NATO Partnership for Peace mission in Albania.* Completed a Medical Readiness Fellowship Program, and was one of four Air Force professionals chosen to inspect NATO’s war-time capabilities. * Worked with colleague to plan and coordinate an aeromedical evacuation for 178 civilians injured during an attack in Sarajevo.