Treasurer

• Oct 2020 - Present

Service Desk Agent

• Jul 2019 - Oct 2020

I have aided in digital transformation of Poland by supporting business clients. I have cooperated with such firms as Vodafone Group Plc, SIX Payment Services, Hennes & Mauritz AB and Cisco Systems Inc, in order to deliver best possible service to our customers.My responsibilities included:- Direct Customer support.- Dealing with customer requests from DE, AT, CH, GB and PL markets.- Performing 1st line support, including: diagnosis and resolution.- Receiving, logging… I have aided in digital transformation of Poland by supporting business clients. I have cooperated with such firms as Vodafone Group Plc, SIX Payment Services, Hennes & Mauritz AB and Cisco Systems Inc, in order to deliver best possible service to our customers.My responsibilities included:- Direct Customer support.- Dealing with customer requests from DE, AT, CH, GB and PL markets.- Performing 1st line support, including: diagnosis and resolution.- Receiving, logging, classifying and prioritizing incidents and calls.- Cooperating with more advanced lines of support. Show more Show less

Delegate

• Jul 2018 - Jul 2018

I have been representing Poland in the XVII Youth Summit of the Regional Weimar Triangle. The theme of the conference revolved around "Fake News in Public Space." As part of multinational cooperative, I have analysed and devised solutions to the challenges posed by current digital world. My responsibilities included:- Actively participating in panel discussions on the topic of fake news.- Representing Polish interests during debates with regional politicians.- Cooperating… I have been representing Poland in the XVII Youth Summit of the Regional Weimar Triangle. The theme of the conference revolved around "Fake News in Public Space." As part of multinational cooperative, I have analysed and devised solutions to the challenges posed by current digital world. My responsibilities included:- Actively participating in panel discussions on the topic of fake news.- Representing Polish interests during debates with regional politicians.- Cooperating with French and German delegates to analyse historical origins of propaganda. Show more Show less