Bob Crawford
Inside Sales & Customer Service Manager at Standex Electronics- Claim this Profile
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Bio
Experience
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Standex Electronics
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Inside Sales & Customer Service Manager
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Jul 2020 - Present
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Customer Service Manager
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Jul 2019 - Jul 2020
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Inside Sales Manager
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Jun 2018 - Jul 2019
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Contech Engineered Solutions
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United States
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Construction
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700 & Above Employee
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Inside Sales Representative
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Aug 2013 - Jun 2018
• Providing engineered construction products for the site development industry • Handle inbound inquiries from engineers, contractors, distributors, owners and government agencies • Continually prospect for new customers and projects to achieve incremental sales growth • Perform take offs of plan drawings, develop pricing/bid strategy and create quotations • Maintain a high level of product knowledge • Own specific accounts that require minimal outside sales involvement • Assuming additional responsibilities due to vacant sales engineer positions Show less
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CUMULUS MEDIA
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United States
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Broadcast Media Production and Distribution
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700 & Above Employee
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Account Executive
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Jul 2012 - Aug 2013
• Prospect local businesses to sell radio and digital advertising • Secure in-person appointments to conduct marketing needs analysis • Develop and implement targeted radio/digital campaigns designed to reach clients’ customer demographic • Prepare and present advertising proposals • Create advertising copy for scripts and digital ads • Analyze and interpret ratings and qualitative data to develop sales literature • Developed account list from scratch to over 30 new clients in first year Show less
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Procter & Gamble's Mr. Clean Carwash
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Cincinnati
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Supervisor
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2010 - 2012
• Assign and manage the work of 25+ employees • Keeping labor costs at below certain percentage of revenue • Improved customer satisfaction by resolving complaints in a timely manner and maintaining a standard of quality • Training new employees • Sell additional services to customers during visit • Assign and manage the work of 25+ employees • Keeping labor costs at below certain percentage of revenue • Improved customer satisfaction by resolving complaints in a timely manner and maintaining a standard of quality • Training new employees • Sell additional services to customers during visit
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Education
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Ohio University
Bachelor of Science, Communications; Media Management