Mark Richards
Managing Director at Richards & Associates Management Consultants Inc.- Claim this Profile
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Bio
Rob Tod
I first was involved with Mark when working as a Project Manager at Utilicorp Networks. Mark has very high standards and strives to understand the business situation you are trying to resolve so that he can make the best recommendation for a solution that will fit for your organization. Mark is very personable and excellent to work with. Easy to get along with, fantastic communication skills and can always be counted on to get the job done.
Richard Hannah, MBA, ICD.D
I have had the opportunity to work with Mark in the past with both Bearing Point and Accenture. Mark is great at relationship building, account management, staying engaged and ensuring his team is focused on the right results for his client. I would highly recommend Mark.
Rob Tod
I first was involved with Mark when working as a Project Manager at Utilicorp Networks. Mark has very high standards and strives to understand the business situation you are trying to resolve so that he can make the best recommendation for a solution that will fit for your organization. Mark is very personable and excellent to work with. Easy to get along with, fantastic communication skills and can always be counted on to get the job done.
Richard Hannah, MBA, ICD.D
I have had the opportunity to work with Mark in the past with both Bearing Point and Accenture. Mark is great at relationship building, account management, staying engaged and ensuring his team is focused on the right results for his client. I would highly recommend Mark.
Rob Tod
I first was involved with Mark when working as a Project Manager at Utilicorp Networks. Mark has very high standards and strives to understand the business situation you are trying to resolve so that he can make the best recommendation for a solution that will fit for your organization. Mark is very personable and excellent to work with. Easy to get along with, fantastic communication skills and can always be counted on to get the job done.
Richard Hannah, MBA, ICD.D
I have had the opportunity to work with Mark in the past with both Bearing Point and Accenture. Mark is great at relationship building, account management, staying engaged and ensuring his team is focused on the right results for his client. I would highly recommend Mark.
Rob Tod
I first was involved with Mark when working as a Project Manager at Utilicorp Networks. Mark has very high standards and strives to understand the business situation you are trying to resolve so that he can make the best recommendation for a solution that will fit for your organization. Mark is very personable and excellent to work with. Easy to get along with, fantastic communication skills and can always be counted on to get the job done.
Richard Hannah, MBA, ICD.D
I have had the opportunity to work with Mark in the past with both Bearing Point and Accenture. Mark is great at relationship building, account management, staying engaged and ensuring his team is focused on the right results for his client. I would highly recommend Mark.
Credentials
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Certified Management Consultant
Canadian Association of Management Consultants (CMC-Canada)
Experience
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Richards & Associates Management Consultants Inc.
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Canada
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Business Consulting and Services
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1 - 100 Employee
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Managing Director
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2009 - Present
Richards & Associates Management Consultants Inc. works with leaders and their teams to shape an organization’s ability to produce consistent, reliable results. Richards & Associates Management Consultants Inc. works with leaders and their teams to shape an organization’s ability to produce consistent, reliable results.
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Regional Director
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2005 - 2008
Helped re-establish Accenture in the Calgary market by improving relationships with key clients, collaborating with industry and service line Client Executives, business partners, and developing new systems integration and outsourcing business. Helped re-establish Accenture in the Calgary market by improving relationships with key clients, collaborating with industry and service line Client Executives, business partners, and developing new systems integration and outsourcing business.
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BearingPoint
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Netherlands
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Business Consulting and Services
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700 & Above Employee
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Senior Manager
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1999 - 2005
Grew key client relationships, successfully delivered customer service, billing, process improvement and systems integration projects. Co-lead of a highly successful utilities and telecommunications consulting practice at BearingPoint, formerly KPMG Consulting. Grew key client relationships, successfully delivered customer service, billing, process improvement and systems integration projects. Co-lead of a highly successful utilities and telecommunications consulting practice at BearingPoint, formerly KPMG Consulting.
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TransAlta
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Canada
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Utilities
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700 & Above Employee
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Manager, Information Services
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1995 - 1999
Delivered major customer care, field enablement, mobile workforce management, billing, and other critical business projects preparing for de-regulation of the Alberta electricity industry. Managed the project management office with ten direct reports and teams of up to 50 people. Delivered major customer care, field enablement, mobile workforce management, billing, and other critical business projects preparing for de-regulation of the Alberta electricity industry. Managed the project management office with ten direct reports and teams of up to 50 people.
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Bankers Trust International Limited
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United Kingdom
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Banking
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Vice President
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1987 - 1995
Held increasingly Senior Management positions supporting financial and commodity derivatives trading businesses in London, England. Managed operations and project teams of up to 15 people in London, New York and Toronto. Held increasingly Senior Management positions supporting financial and commodity derivatives trading businesses in London, England. Managed operations and project teams of up to 15 people in London, New York and Toronto.
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RBC
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Canada
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Banking
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700 & Above Employee
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Branch Officer
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1984 - 1987
Led sales of investments, implemented new processes and capabilities, and supervised a customer service team of 20 for a large retail and commercial branch. Led sales of investments, implemented new processes and capabilities, and supervised a customer service team of 20 for a large retail and commercial branch.
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Education
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1980 - 1984
University of Alberta
Bachelor of Commerce, International Business
Community
