Information Technology Business Analyst

• Jan 2023 - Present

1. Collaborate with team members to understand organizational and operational challenges 2. Keep up to date on the latest applications of information technology 3. Implement new IT operations into the company from the initial idea to the project completion 4. Draft statistical reports that assist decision-makers in choosing the right programs 5. Manage technical difficulties, working with developers when necessary 1. Collaborate with team members to understand organizational and operational challenges 2. Keep up to date on the latest applications of information technology 3. Implement new IT operations into the company from the initial idea to the project completion 4. Draft statistical reports that assist decision-makers in choosing the right programs 5. Manage technical difficulties, working with developers when necessary

Information Technology Infrastructure Specialist

• May 2021 - Dec 2022

1. Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements 2. Responsible for management, maintenance and architecture of storage, virtualised environment, servers, network devices, and productivity tools 3. Monitor systems and identify performance issues proactively 4. Test all changes to networks, hardware, software, and hosted applications 5. Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract Show less

Information Technology Support Specialist

• Mar 2021 - Oct 2021

1. Handled of Learning Management System "Moodle" kitabelajar.id for Kartu PRAKERJA 2. Experiment plugins to Improve User Experience learning on kitabelajar.id 1. Handled of Learning Management System "Moodle" kitabelajar.id for Kartu PRAKERJA 2. Experiment plugins to Improve User Experience learning on kitabelajar.id

Information Technology Infrastructure Consultant

• Jan 2021 - Jun 2021

1. Define software, hardware and network requirements for improvements 2. Identify and resolve project issues, may be called in to troubleshoot or repair these issues 3. Prepare project status reports, and documenting any changes made 4. Help define IT infrastructure strategy, architecture, and processes 1. Define software, hardware and network requirements for improvements 2. Identify and resolve project issues, may be called in to troubleshoot or repair these issues 3. Prepare project status reports, and documenting any changes made 4. Help define IT infrastructure strategy, architecture, and processes

Information Technology Operations Specialist

• Jan 2019 - Dec 2020

1. Meet with prospective clients to determine requirements 2. Responsible for network management, software development and database administration 3. Define software, hardware and network requirements 4. Identify and resolve project issues 5. Prepare project status reports 1. Meet with prospective clients to determine requirements 2. Responsible for network management, software development and database administration 3. Define software, hardware and network requirements 4. Identify and resolve project issues 5. Prepare project status reports

Head Of Information Technology

• Feb 2018 - Jan 2019

1. Lead large IT projects, including the design and deployment of new IT systems and services 2. Help define IT infrastructure strategy, architecture, and processes 3. Asses vendors and develop test strategies for new hardware and software 4. Troubleshoot hardware and software issues related to internal IT 1. Lead large IT projects, including the design and deployment of new IT systems and services 2. Help define IT infrastructure strategy, architecture, and processes 3. Asses vendors and develop test strategies for new hardware and software 4. Troubleshoot hardware and software issues related to internal IT

Information Technology Support Specialist "Internship"

• Jun 2016 - Aug 2016