Ashley Cooper

Student Admissions Representative at Ogle Schools
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas-Fort Worth Metroplex

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Credentials

  • Computerized Accounting Certificate
    CCI Training Center
    Sep, 2008
    - Nov, 2024

Experience

  • Ogle Schools
    • United States
    • Higher Education
    • 100 - 200 Employee
    • Student Admissions Representative
      • Oct 2022 - Present

      • Led virtual campus tours to showcase campus features. • Explained admissions procedures and courses offered to potential students. • Reviewed admissions applications to check students' eligibility for acceptance. • Collaborated with various departmental staff to organize activities, presentations, and meetings for potential enrollees. • Led virtual campus tours to showcase campus features. • Explained admissions procedures and courses offered to potential students. • Reviewed admissions applications to check students' eligibility for acceptance. • Collaborated with various departmental staff to organize activities, presentations, and meetings for potential enrollees.

  • ADT
    • United States
    • Consumer Services
    • 700 & Above Employee
    • Technical Support Manager
      • Mar 2018 - Oct 2022

      • Completed performance reviews and communicated job expectations to enhance behavior and KPIs. • Retained customers by problem-solving, de-escalating customer issues, and resolving account issues. • Reviewed accounts for accuracy while enhancing the department's ability to maximize the profitability of the organization. • Managed 150+ incoming calls daily while integrating CSM technology with the utmost professionalism and knowledgeable service. • Conducted training and mentored team members with cross-functional teams to promote productivity and commitment to friendly service. Show less

  • Loanstar Title Loans
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Branch Manager
      • Nov 2015 - Mar 2018

      • Notified or located customers with delinquent accounts in attempts to secure payment. • Inspected automobiles' and clients' condition and documentation validity to justify their probability of loan approval. • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set. • Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales. • Notified or located customers with delinquent accounts in attempts to secure payment. • Inspected automobiles' and clients' condition and documentation validity to justify their probability of loan approval. • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set. • Created strategies to develop and expand existing customer sales, resulting in an increase in annual sales.

Education

  • CCI Training Center
    Computerized Accounting
  • Palm Beach Lakes Community High School
    High School Diploma, General Studies

Community

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