Experience

Off to Neverland Travel

• Travel Arrangements
• 1 - 100 Employee

• Director of Technology and Outreach

  • Jan 2012 - Present

  • Responsible for marketing of the agency through social media and blogging and ensure compliance across all agents’ marketing efforts• Provide direct support to agents via phone, email, and other online contact• Assist in the growth of the agency through cutting-edge services and customer support as we continue out quest to be the industry leader in the Disney-focused Travel Agency industry.

• Travel Agent

  • Jul 2009 - Present

  Planning Client's Magical Vacations to Disney Destinations - Specializing in trips to Walt Disney World® Resort, Disneyland® Resort, Disney Cruise Line® and Adventures by Disney. All of the services I offer to my clients are free of charge and include but are not limited to:• Securing dining reservations• Making room requests• Offering park touring plans or advice• Watching for related Disney promotions and automatically applying them to your reservation to save you money• Using my countless visits to Disney Destinations to supply a wealth of knowledge about all things Disney Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Jul 1998 - Dec 2011

  • Manage the sales of Cellular products through the Connection Center helping sales teams meet activation goals - including being recognized several months as the #1 Retail Sales Location for Verizon Wireless • Immediate Supervision for associates in designated area • Instrumental in maintaining store and company standards throughout the facility • Responsible for resolving customer concerns via phone, letter or face-to-face conversation • Address associate’s opportunities and coach for improvement through various methods • Monitor store’s financials through various reports / P&L statements and make adjustments as needed to meet the facilities financial obligations Show less