Experience

Aspire Indiana Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Support Associate

  • Jan 2020 - Present



LincLogix via Express Staffing

• Indianapolis, Indiana

• Operations Coordinator

  • Jul 2019 - Aug 2019

  • Scanned wireless application for strength of signal to determine best internet service for clients • Updated and manipulated data in Excel project tracker and inventory databases • Prepared UPS packages for shipment and communicated with clients and vendors • Created Word documents to be used as job aids for company processes • Scanned wireless application for strength of signal to determine best internet service for clients • Updated and manipulated data in Excel project tracker and inventory databases • Prepared UPS packages for shipment and communicated with clients and vendors • Created Word documents to be used as job aids for company processes



St Vincent Medical Group

• Carmel, Indiana

• Patient Service Representative

  • Sep 2016 - May 2018

  * Assisted more than 50 total staff and more than 10 providers seeing up to 250 patients per day * Liaised with over 30 medical representatives for sample checks and scheduling educational sessions * Resource for practice for insurance eligibility, equipment troubleshooting, patient portal and database questions * Instituted and maintained reference documents, and created resource-saving project for practice * Assisted more than 50 total staff and more than 10 providers seeing up to 250 patients per day * Liaised with over 30 medical representatives for sample checks and scheduling educational sessions * Resource for practice for insurance eligibility, equipment troubleshooting, patient portal and database questions * Instituted and maintained reference documents, and created resource-saving project for practice



Cross Country Healthcare

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Patient Service Representative

  • Oct 2014 - Sep 2016

  * Provided contract clinical and administrative support to St Vincent Medical Group offices in seven locations, including family, diagnostic and internal medicine, OBGYN, pediatrics and cardiology * Performed ECG electrode application, instruction, set up and ordering of portable cardiac monitors * Checked patients in and out, processed payments, scheduled and confirmed patient appointments * Completed medical record requests and provided administrative support to providers and staff * Provided contract clinical and administrative support to St Vincent Medical Group offices in seven locations, including family, diagnostic and internal medicine, OBGYN, pediatrics and cardiology * Performed ECG electrode application, instruction, set up and ordering of portable cardiac monitors * Checked patients in and out, processed payments, scheduled and confirmed patient appointments * Completed medical record requests and provided administrative support to providers and staff



St Vincent Sleep Center

• Indianapolis, Indiana

• Registered Polysomnographic Technologist

  • May 2000 - Oct 2013

  * Prepared, monitored, applied treatment as indicated and documented overnight sleep studies * Educated patients about sleep test, sleep disorders, health implications and treatment options * Earned multiple Star awards for top number of positive satisfaction surveys from patients * Presented research at National Conference of American Academy of Sleep Medicine * Conducted sleep studies of patients in a year-long international clinical research study * Coordinated with staff and vendors to inventory and order equipment within designated budget * Liaised with vendors to arrange continuing education credit in-services for staff meetings * Trained students during clinical rotations for sleep technology and respiratory therapy * Provided patient education at elementary school, hospital and community health fairs Show less