Emily Berkeley
Senior Communications Specialist at Institute for Intergovernmental Research (IIR)- Claim this Profile
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Bio
Experience
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Institute for Intergovernmental Research (IIR)
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Public Safety
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100 - 200 Employee
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Senior Communications Specialist
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Sep 2023 - Present
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Communications Specialist
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Dec 2019 - Sep 2023
• Create promotional materials for products and services that consistently articulate the mission and promotional message of various programs.• Work in a team environment to ensure cohesive and consistent content and messaging.• Participate in the creation and implementation of promotional materials, including website and mobile app content, social media content, and other marketing products (e.g., training flyers, talking points).• Review program content for uniformity of message, clarity, logo usage, and proper disclaimer usage.• Coordinate with information technology, multimedia, and program support staff and outside vendors in the development, production, distribution, and maintenance of promotional materials. • Measure usage and engagement rates of promotional materials. Show less
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David's Bridal
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United States
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Retail
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700 & Above Employee
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Stylist
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Dec 2018 - Dec 2019
• Consistently honor all service and selling vows, outfitting each customer head to toe • Maximize sales and customer satisfaction by providing superior service with every customer visit • Maintain hourly sales productivity standards • Know David’s Bridal merchandise and build on product knowledge on an ongoing basis • Follow up and communicate with customers; following Relationship Management standards • Explain services provided by the alterations department to the customer and the importance • Support store management in performing responsibilities, including maintaining areas of responsibility, inventory counts, merchandising the sales floor and completing markdowns • Provide an efficient and friendly checkout experience for customers • Answer multi-line business phone using the correct David’s Bridal greeting and provide information in a professional manner • Follow quality control guidelines to help ensure that all merchandise is in first-quality condition Show less
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BJ's Party House
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Tallahassee, Florida Area
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Media Intern
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Jun 2019 - Aug 2019
● Edited film into videos and posted to various social media platforms ● Gathered and organized media files from various sources and organized onto a local database ● Recommended and implemented improvements to the existing website ● Edited film into videos and posted to various social media platforms ● Gathered and organized media files from various sources and organized onto a local database ● Recommended and implemented improvements to the existing website
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Tallahassee Museum
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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Adventure course guide
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Mar 2018 - Nov 2018
● Instructed groups of individuals on how to safely naviaged aerial obstacle courses while assuaging fear and making a memorable experience for clients. ● Handled customer service issues to keep the operation running smoothly. ● Worked with team members to ensure the safety of and rescue clients from the air when needed. ● Learned the importance of communication and collaboration with clients and team members to accomplish a task. ● Instructed groups of individuals on how to safely naviaged aerial obstacle courses while assuaging fear and making a memorable experience for clients. ● Handled customer service issues to keep the operation running smoothly. ● Worked with team members to ensure the safety of and rescue clients from the air when needed. ● Learned the importance of communication and collaboration with clients and team members to accomplish a task.
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MCRAE & METCALF, P.A.
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United States
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1 - 100 Employee
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Executive Assistant
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Oct 2016 - May 2017
● Mastered the ability to have conversations with people in difficult circumstances ● Reliably took responsibility for managing incoming and outgoing checks, bills and receipts of payment ● Meticulously fashioned and maintained organizational systems within the firm ● Successfully worked with lawyers and coworkers to accomplish tasks needed to go to trial ● Mastered the ability to have conversations with people in difficult circumstances ● Reliably took responsibility for managing incoming and outgoing checks, bills and receipts of payment ● Meticulously fashioned and maintained organizational systems within the firm ● Successfully worked with lawyers and coworkers to accomplish tasks needed to go to trial
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Self Employed
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Graphic Design
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700 & Above Employee
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Freelance Graphic Designer
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Nov 2015 - Apr 2017
- Collaborated with a high school basketball team to produce and print a seasonal program for two years. - Liaised with booster president, photographer, sponsors, and other affiliates to gather the necessary information to design ads and pages. - Worked through rounds of revisions until the client was happy with the final product. - Oversaw the printing and distribution of the program to the team and fans - Collaborated with a high school basketball team to produce and print a seasonal program for two years. - Liaised with booster president, photographer, sponsors, and other affiliates to gather the necessary information to design ads and pages. - Worked through rounds of revisions until the client was happy with the final product. - Oversaw the printing and distribution of the program to the team and fans
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Education
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Florida State University
Information, Communication, and Technology, Communication, General -
Pace High School