Senior Reporting Analyst - PMO

• Apr 2022 - Present

Board Member

• Mar 2020 - Present

Laverton Community Integrated Services (www.lcis.org.au) provides co-located, community integrated services reflecting social, educational and community needs through high quality and responsive service delivery through three sub-branches–Children Centre, Education Centre, and Community Centre. Laverton Community Integrated Services (www.lcis.org.au) provides co-located, community integrated services reflecting social, educational and community needs through high quality and responsive service delivery through three sub-branches–Children Centre, Education Centre, and Community Centre.

Senior Data and Reporting Lead

• Oct 2021 - Apr 2022

Strategy and Business Analyst

• Jul 2016 - Oct 2021

Achievements: • Successfully configured and migrated the manual paper-based operation to a new cloud-based field services system and mobile app platform that automates all necessary paperwork. Designed the regular reporting structure and configured them as per the business requirements. • Maintaining documentation and knowledge bases to ensure information, policies, processes, guidelines and standards are current and relevant. • Developed a comprehensive operational process for Cyanergy Pty Ltd for scheme based activities and reformed it with the updates from Australian Clean Energy Council, Victorian Essential Services Commission and NSW’s Independent Pricing and Regulatory Tribunal (IPART). • Re-branded the company website, business documents and digital marketing campaign with sales and marketing partners. • Successfully migrated existing records from the old server to new AWS based server • Led the ISO 9001 certification process for Cyanergy; completed all relevant processes, policies & documentations and achieved the ISO 9001 certification within 2.5 months. • Acquired accreditation for Additional Activities under VEU and Project Based Activities within the minimum time-frame; completed all necessary documentation and regulatory responses throughout the accreditation process.

Specialist, Strategy and Analysis

• Aug 2010 - Dec 2015

Achievements:• Successfully integrated departmental analytical requirements into SAP-ERP, SAP-GERP, Oracle DWH, Oracle EDRMS, NERM, CLTS, WBIT, WCM, Power Up-gradation, Dispute Resolution, Discovery, Invoicing Automation, CRCM and Pathfinder Projects. • Developed & maintained a web-based interactive dashboard for Infrastructure Services including real-time reporting solution using PHP, MySQL, MS SQL, JavaScript, HTML&CSS, and FusionChart.• Developed several web tools to monitor customer interactions, sales, operational performances, campaign performances along with actual and potential revenue.• Developed a robust forecasting and analytical module based on MS Excel. Also, generated a number of excel based tools for reporting and analytical activities with the help of VBA & macro, pivot table, dynamic charts, BI, ThinkCell and visualisation techniques. • Actively contributed to company’s standpoint over the restructuring of infrastructure sharing guideline by the regulatory body.• Successfully conducted several Business Process Re-engineering with PwC and reduced end to end work complexity by 15-20%. • Successfully prepared and supervised 4 forecasts per year with 3–5% deviation from actual.• Saved 130 Mn BDT and established a way forward for another 700 Mn BDT revenue during working capital management project.• Incorporated the automated billing and invoicing project for Infrastructure Services.

Senior Executive/Deputy Superintendent Engineer, MIS and Reporting, Assurance

• Dec 2008 - Aug 2010

Achievements:• Developed automated Online Reporting System for technology division using PHP, MySQL, Oracle, MS SQL, JavaScript, HTML&CSS, and FusionChart.• Developed several excel based tools for reporting and analysis activities with the help of VBA & macro, pivot table, dynamic charts, BI and visualisation techniques.• Successfully conducted several Business Process Re-engineering with PwC and reduced end to end work complexity by 15-20%. • Contributed as an integrator during DWH, NERM, OSS up-gradation, and 2nd vendor integration projects.

Deputy Superintendent Engineer, Enterprise Service Management

• Jan 2010 - May 2010

It was an intermediate project (in addition to my existing responsibilities) to establish the Enterprise Service Management team and frame out works for ensuring smooth operation of all Enterprise Services- like CRM, ERP, HRMS, Call Center/IPCC, IT NW, Billing, DWH, CRM, MINSAT, CPS and OSS Services.Achievements:Successfully established the Enterprise Service Management team and a monitoring system for Enterprise Services of the company.

Engineer, Network Administration, Core Network Operation

• Feb 2007 - Nov 2008

Achievements: • Developed SMS based Security for Site Entrance. • Developed and maintained Network Trouble Ticket System Management. • Worked as an integrator during INMS and OSS migration projects. Achievements: • Developed SMS based Security for Site Entrance. • Developed and maintained Network Trouble Ticket System Management. • Worked as an integrator during INMS and OSS migration projects.