Product Specialist

• Jun 2023 - Present

• Aug 2018 - May 2023

As a digital product manager, I oversaw the end-to-end project cycle for developing new digital products for the Australian market from ideation to launch, including managing teams of vendors and freelancers and communicating with internal and external stakeholders. I managed digital files and metadata for eBook distributions via CoreSource, ensuring compliance and maximising discoverability and accessibility for readers, and worked with channel partners such as ProQuest and VitalSource to maintain available title lists. I developed digital ancillaries and eBooks assets using the Connect platform, leveraging its features to enhance the reading experience and engagement, and customised titles to meet the specific requirements of institutional clients, optimising the value and relevance of the content for their audiencesI tracked and handled outgoing permissions requests for accessibility and educational fair use, ensuring legal and ethical compliance while facilitating wider access to educational resources. Show less

• May 2017 - Aug 2018

As a digital product manager, I advocated for business and internal user needs during platform development to deliver new eReading experiences, which I achieved through UX testing and stakeholder consultation.I was responsible for managing eBook distributions to channel partners such as VitalSource and ProQuest, ensuring they met compliance standards, and maintained backlist and archive files with associated metadata to facilitate efficient file retrieval.I oversaw the entire end-to-end project cycle for digital product development in the Australian and Asian markets, including vendor and freelancer management and post-live content corrections and tracked permissions for all digital assets, while actively monitoring product performance metrics. Additionally, I implemented out-of-print processes, ensuring timely and compliant removal of content from circulation. Show less

Learning Technology Coordinator

• Sep 2015 - Apr 2017

As a Learning Technology Coordinator, I oversaw the end-to-end project cycle for digital product development in the ANZ and Asian markets, including managing vendors, frontlist, backlist, and custom production archives, and metadata, ensuring adherence to quality standards, timelines, and budget constraints. I also tracked and handled rights and permissions requests, and file provision to stakeholders, ensuring that all necessary parties had access to the content they needed while maintaining copyright compliance. Show less

Senior Content Editor

• Dec 2014 - Jul 2015

As an Online Content Creator and Editor for On Topic Media, my responsibilities included creating and editing online content for the company's websites, optimising it for search engine rankings using targeted SEO keywords. I produced advertorial pieces for external advertisers, leveraging relevant keywords to enhance visibility and drive traffic. I also wrote SEO-based articles and blog posts for various brands, incorporating relevant and trending keywords to improve search rankings. I moderated freelance writer forums to ensure quality and consistent content creation while adhering to brand guidelines and SEO best practices. Show less

Editorial Assistant

• Jul 2013 - Nov 2014

As an editorial assistant, I sourced material and industry news for the Australasian Paint & Panel website and print magazine, ensuring that our readers stay up to date with the latest trends and developments in the industry. I also collated and condensed press releases from industry bodies to include in the weekly newsletter, providing a valuable resource for our subscribers. I conducted interviews with apprentices for the "Apprentice of the Month" section of the website, showcasing the talent and dedication of young professionals in the field. At the publication's first annual conference, I assisted in a social media capacity by posting live Twitter updates, increasing our online presence and engagement with the audience. Show less

Editorial Intern

• Aug 2013 - Dec 2013

Editorial Intern

• Mar 2013 - May 2013

Writing for Australian Paint and Panel Assisting Editor of Australian Paint and Panel Writing for Australian Paint and Panel Assisting Editor of Australian Paint and Panel