Nortey Oquaye
Dept Manager at Motivate International Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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Certified in Financial Management
International Business Management Institute (IBMI)Dec, 2019- Oct, 2024 -
Risk Managment
UdemyDec, 2019- Oct, 2024 -
Six Sigma Black Belt Certification –
UdemySep, 2018- Oct, 2024 -
Process Management
American Management AssociationApr, 2011- Oct, 2024 -
Smith System Instructor
Smith System Driver Improvement Institute, Inc.Aug, 2010- Oct, 2024
Experience
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Motivate International Inc.
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Dept Manager
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Sep 2018 - Present
Spearhead a field team of supervisors and leads, managing hiring, scheduling, and performance management initiatives. Collaborate with operations, bike fleet, safety, and managerial teams to maintain efficient and effective workflow for continuous performance enhancement, including participation and administration of training initiatives. Maintain vehicle and fleet operations, coordinating purchase orders, maintenance, and cost effective repairs through effective vendor management and contract negotiation. Compile and present reporting to ensure regulatory and budgetary compliance.
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UPS
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United States
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Truck Transportation
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700 & Above Employee
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Local Sort Manager / District Chair For Business Resource Group
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Dec 2012 - Dec 2017
Oversaw diversity and inclusion initiatives within the organization to maintain adherence to regulations, legal developments, and policies, modifying recruitment, and acquisition strategies for employees. Evaluated employee and volunteer opinion surveys, member satisfaction surveys, and organizational culture audits to prepare reporting for senior management. Developed and administered the department budget for the division comprised of 30 terminals. Provided consultative services on the implementation of additional accountability measures with co-chairs of the board of diversity and inclusion committee and diversity and inclusion council. Curated curricula and programs to diversity talent pipeline. Key Accomplishments:• Effectively negotiated contracts and maintained relationships with vendors and consultants for the department. • Acted as subject matter expert on diversity-related issues, presenting at conferences, professional associations, and business meetings. LOCAL SORT – OPERATIONS Directed a team of union employees, full-time employees, supervisors, and eight order management specialist clerks; provided performance feedback to ensure high-quality customer service and operations. Conducted picking, packing, and shipping of goods. Administered team-building exercises to address and enhance strategies, future planning, and safety management. Facilitated regular meetings with shop stewards and collective bargaining representatives of Teamsters 804 and 234 pertaining to employee performance and standards. Oversaw performance management for International Department, Air Export Department, TSA, OSHA, rules, and regulations. Key Accomplishments:• Maintained timely deliveries from state to state inbound and outbound loads. • Enhanced route efficiency for Air, Inbound, Outbound, International, Customer Service, Mini Sort, and Automated Systems. • Minimized Occupational Safety Hazard Association record injury, as well as safety costs and injuries.
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Greyhound Lines, Inc.
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United States
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Transportation/Trucking/Railroad
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700 & Above Employee
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Terminal Operations Manager
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Jan 2010 - Dec 2012
Led 12 Operations Supervisors, eight Lead Clerks, 109 Terminal Agents, and 205 Coach Operators to maintain efficient and effective daily operations. Worked closely with Port Authority Police Department and New York City and New Jersey Transit to implement schedule changes and address emergencies, including fire evacuation processes. Monitored operations to maintain safety and environmental standard compliance; coordinated safety and risk reduction meetings. Managed fleet maintenance and budget for buses, cargo vans, and ensured inspections and warrant work for vehicles as needed. Maintained working knowledge of Safersys, DOT, OSHA, FMCSA, ADA, and FCC operating regulations. Monitored KPIs for supervisors and conducted accident analysis and forecasted P&L for corporate teams. Key Accomplishments:• Consistently adhered to timelines for Northeast corridor of New York with 1300 indirect Coach Operations reporting the GPA. • Successfully resolved collective bargaining and third level grievance issues with business agents, shop stewards, and represented Greyhound in employment hearings for the State of NY. • Implemented Six Sigma and process mapping for all operations supervisors.
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Healthfirst
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United States
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Hospitals and Health Care
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700 & Above Employee
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Sales Operations Manager
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Jan 2005 - Nov 2012
Sales Operations Manager Hired 38-42 CDL class B Fleet Drivers and 1 Fleet Supervisor. Implemented procedures for Fleet drivers to adhere to Federal Motor Carriers AssociationTransportation Workplace Drug and Alcohol Testing regulations.Directly responsible for implementation of drug testing policy and communicating the monthly results to executive management and Human Resources.Responsible for on time delivery of Medicare and Medicaid applications. Increased application submission to the state by 40% for an on-time rating of 97%.Met distribution financial standards by process mapping; monitored cost; identified variances; implemented corrective actions. Maintained customer rapport by investigating complaints; gathering information; resolving discrepancies; marketing infractions.Maintained distribution centers (inventory control) establishing inventory re-order points; audited disbursements, adjustments, and losses. (5 HF facilities).Directly responsible for maintaining good standing relationships with community boards, merchant groups and other Health Plan liaisons (VPs, CEOs,) throughout New York State local police authorities to include the state of New Jersey.
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Education
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John Jay College (CUNY)
Community
