Experience

Esol Education

• United Arab Emirates
• Education Administration Programs
• 1 - 100 Employee

• Operations Manager

  • Jan 2021 - Present

  • Coordinate day-to-day operations and regulatory compliance of 3 UAE schools – Dunecrest American School Dubai, Fairgreen International School Dubai and American International School in Abu Dhabi. Report directly to the Regional Director at Esol Education• Enable operational and administrative success - liaise with the Business Managers at each school to understand issues • Support leadership decisions - collate feedback and data, present insights to the management team and provide advice and guidance on problem resolution • Identify any discrepancies during weekly audits & inspections - suggest improvements and oversee the execution of remedial action



Esol Education

• United Arab Emirates
• Education Administration Programs
• 1 - 100 Employee

• Assistant Business Manager

  • Dec 2004 - Aug 2020

  • Organized & delivered administrative support services to ensure smooth day-to-day management of all non-academic activities e.g. Performance & Budget Reviews, Facilities Management, HR Administration and comprehensive Reporting & Data Management for the Universal American School (UAS) & Deira International School (DIS)• Led a team of 10 Department Heads (non-academic) – including scheduling & rostering, assigning daily duties & performance management• Coordinated with School Directors & leadership team to execute, manage & review the schools’ operating finances - e.g. approved annual budget, revenue, expenditure, reporting, banking, investments & audit• Facilitated budget preparation & expenditures & optimized operating costs to deliver savings - prepared regular financial reports, reviewed payroll procedures, revised Accounts Payable process & supported purchasing / procurement, supply inventory & property equipment • Helped develop & implement long-term facilities management plans – collaborated with cross-functional stakeholders e.g. principals, maintenance & cleaning teams, transportation teams & security teams to ensure proper upkeep, safety & security of school premises • Reviewed supplier contracts & commitments – school & residential property insurance, building & land leases, construction contracts, supplier contracts e.g. landscaping, transportation, cafeteria, swimming pool & facilities• Owned & executed end-to-end HR Operations functions – onboarding new staff, participating in orientation programs, issuing employment & labour contracts, visa processing, staff housing contract administration, housing inventory, annual air tickets, health insurance policies, payroll administration, staff file maintenance, exit procedures & end-of-service benefits • Conducted weekly inspections to ensure schools’ alignment with KHDA, Dubai Municipality & Dubai Health Authority guiddelines• Planned & delivered annual events for staff engagement / appreciation