Jocie Giganto

Marketing Lead at Sisterhood ANZ
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Contact Information
us****@****om
(386) 825-5501
Location
Auckland, Auckland, New Zealand, NZ

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Bio

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Credentials

  • Designing a Presentation
    LinkedIn
    Aug, 2021
    - Oct, 2024
  • Event Planning Foundations
    LinkedIn
    Aug, 2021
    - Oct, 2024
  • Social Media Marketing Foundations
    LinkedIn
    Aug, 2021
    - Oct, 2024

Experience

    • New Zealand
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Marketing Lead
      • May 2022 - Present

    • Australia
    • Financial Services
    • 200 - 300 Employee
    • Student Fellow, Summer21
      • Nov 2021 - Present

      The Startmate Fellows community allows me to be part of Australia and New Zealand’s vibrant startup community. Through the student fellowship I was able to learn more about startups and having an entrepreneurial mindset. The Startmate Fellows community allows me to be part of Australia and New Zealand’s vibrant startup community. Through the student fellowship I was able to learn more about startups and having an entrepreneurial mindset.

    • New Zealand
    • Education Administration Programs
    • 1 - 100 Employee
    • Marketing Intern
      • Oct 2021 - Mar 2022

      This role helped me wear "multiple hats" as my first marketing and communications internship.Ensured all marketing material was in line with brand guidelines and clearly communicated our brand identity. Researched and reached out to potential corporate partners and lead prospects for our Love Notes Sales process.Increased brand awareness through the social media marketing strategy by planning and posting through Loomly contenct on Facebook, Instagram and LinkedIn. Ensured all posts were in line with our brand and the founder's personal brand. Increased our Premium Membership programme through different marketing touchpoints. This included reaching out to current non-paying members with high-growth potential and successful sales tactics during the Love Notes Sales process.

    • New Zealand
    • Retail
    • 100 - 200 Employee
    • Third in Charge
      • Mar 2019 - Aug 2021

      In this role, I learnt the most about personal and store targets. My sole responsibility was to ensure that the store was consistently at a high standard, deliver customer service to ensure customer retention rate and motivate or inspire the team to meet our goals. This role also helped me practically apply what I learnt in my Marketing and Innovation & Entrepreneurship degree by allowing me to use my learning to provide exceptional results for the store. In this role, I learnt the most about personal and store targets. My sole responsibility was to ensure that the store was consistently at a high standard, deliver customer service to ensure customer retention rate and motivate or inspire the team to meet our goals. This role also helped me practically apply what I learnt in my Marketing and Innovation & Entrepreneurship degree by allowing me to use my learning to provide exceptional results for the store.

    • Retail
    • 1 - 100 Employee
    • Keyholder
      • Jun 2018 - May 2019

      As a keyholder, I was responsible for maintaining high store standards, stock control and customer service. Here, I learnt how to realistically plan my time and utilise as much of my time as I can. I learnt the most about time management in this role as it was a fast-paced retail company. At the same time, I learnt to never compromise and understimate the power of excellent customer service. As a keyholder, I was responsible for maintaining high store standards, stock control and customer service. Here, I learnt how to realistically plan my time and utilise as much of my time as I can. I learnt the most about time management in this role as it was a fast-paced retail company. At the same time, I learnt to never compromise and understimate the power of excellent customer service.

    • New Zealand
    • Retail
    • 700 & Above Employee
    • Checkout Supervisor
      • Jun 2017 - Jun 2018

      My sole responsibility was to deliver exceptional customer service and supervise during the shift. Here, I learnt the true purpose of customer service and developed a habit of delivering excellent customer service consistently. My sole responsibility was to deliver exceptional customer service and supervise during the shift. Here, I learnt the true purpose of customer service and developed a habit of delivering excellent customer service consistently.

Education

  • The University of Auckland
    Bachelor of Commerce - BCom, Marketing, Innovation and Entrepreneurship
    2018 - 2021
  • St. Dominic's Catholic College
    NCEA
    2012 - 2017

Community

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