Jonathan Wang

International Accommodation, Student Support Officer at Eastern Institute of Technology
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Auckland, Auckland, New Zealand, NZ
Languages
  • 中文 -
  • 英文 -

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Introduction to Project Management
    University of Adelaide
    Apr, 2018
    - Oct, 2024
  • EF SET English Certificate 73/100 (C2 Proficient)
    EF Standard English Test (EF SET)
    Nov, 2017
    - Oct, 2024
  • Analyzing and Visualizing Data with Excel
    Microsoft
    Aug, 2016
    - Oct, 2024
  • Test of English for International Communication (TOEIC)
    Educational Testing Service (ETS)
    Jan, 2016
    - Oct, 2024

Experience

  • Eastern Institute of Technology
    • New Zealand
    • Higher Education
    • 300 - 400 Employee
    • International Accommodation, Student Support Officer
      • Mar 2020 - Present

      The Eastern Institute of Technology (EIT) offers over 150 qualifications from certificate and diploma, to degree and postgraduate level at campuses in Hawke’s Bay, Tairāwhiti (Gisborne) and AucklandAbout International Accommodation, Student Support Officer: 1. Arrange one-on-one meeting with stress/depressed students to offer/refer to support services available at EIT.2. Participate and support international students in academic integrity meetings with EIT Auckland campus director and academic staff.3. Organise student events on campus/online, including weekly student support newsletter during COVID-19 lockdown period, online/on-campus student orientations as well as co-running Coffee and Chat sessions.4. Monitor attendance of international students. Initiate interventions to discover reasons/obstacles affecting students’ attendance and offer support options.5. Re-design and lead process improvement with cross-department collaboration. For instance, initiate online course selection and course change process with the use of electronic forms (Online Google forms). Seek continuing improvement with inputs/feedbacks received from different department. Current achievements including auto-rename PDF forms and creation of code-embedded Microsoft projects.6. Continue personal improvement through LinkedIn Learning and organisational learning. Participate in ISANA online micro course, as well as Effective Communication and Leadership course through LinkedIn Learning.

  • UniLodge Australia
    • Customer Service Coordinator
      • May 2018 - Mar 2020

      UniLodge Australia is a leading student accommodation provider within Australia and NZ. Currently the company has three properties in Auckland- UniLodge Anzac/ Beach, UniLodge on Whitaker and UniLodge 55 Symond's Street. UniLodge has formed close relationship with the University of Auckland and offers exceptional student accommodation experience to international students.About Customer Service Coordinator:1. Assist residents with enquiries related to their residency, studies, general needs and overall well being2. Work closely with the UoA Head of Halls on site and their team to ensure University and resident guest satisfaction3. Liaisons with stakeholders such as maintenance, contract cleaners, contractors, UoA onsite team including residential advisors4. Ensure accurate accounting of all student related accounts for occupancy fee and sundries5. Coordinate and execute administrative duties as assigned by senior management, such as handling of incoming and outgoing mail, filing, response to correspondence etc.

  • Skids Ltd Head Office
    • Consultancy Project
      • Jan 2018 - Mar 2018

      Conducted a consultancy project to help the company explore opportunities in foreign country, while fulfilling the academic standard under the supervision of the University of Auckland. I had construct the timeline and the project scope by first developed a consulting plan in the first 3 weeks. Within the next 7 weeks, I gathered data from interviews to both internal and external sources to generate market entry location and regulation analysis. At week 9, I finalised my project and delivered a professional presentation to both academic faculties and company representative; a final comprehensive report of market entry strategy with strategic recommendations had been presented to the company in week 10.Overall, I finished a high standard consultancy project within 10 weeks, which granted me real-life consulting experience, and proved I can stay with the deadline and work under great pressure with high resilience.

    • Residential Advisor
      • Nov 2016 - Feb 2018

      1. Assist the management team of UniLodge and act as a “Mentor” for giving assistance, information and welfare to the residents in UniLodge.2. Take care of the property and keep the environment tidy, as well as report any unusual situation to the management team (e.g. any damage of the building).3. Carry the emergency phone within the duty time and deal with any needs and situation from the residents, such as locked-out, emergency calls and report for a fire alarm.4. Respond to any emergency situation such as fire alarm or earthquake alert, and help the residents to evacuate to safe place.5. Maintain a full and detail log of all activities happening in the duty hours.6. Generate event ideas per month (e.g. room competition, international cooking session, etc...) to improve residents living quality.7. Be as a leader in the community spiritual programme, and take care of the residents joining in the event.8. Room inspection every half year and report maintenance issue to the management team.9. Keep the order in the building during after-hours.

  • 71 Speed Memory
    • Class Consultant
      • Apr 2015 - Jul 2016

      1. Solving questions from parents and children at the end of the basic classes (ex. time of classes or any other special demands).2. Helping parents and children enroll in advanced classes, and send messages including class location and details before class start.3. Record all the information to the cloud, such as contact detail and opinions from them.4. Prepare all the things that teacher need before basic and advanced class start, and clean the environment.5. Collect fees from parents and give them class materials at the begin of advanced classes.6. Taking photos of advanced classes and upload to the cloud.

Education

  • University of Auckland
    Master's degree, International Business
    2016 - 2018
  • Soochow Univeristy
    Bachelor of Business Administration (BBA), Business administration
    2011 - 2016

Community

You need to have a working account to view this content. Click here to join now