Year 7 & 8 Homeroom Teacher

• Jan 2022 - Present

Marketing Campaign Specialist

• Feb 2020 - Jan 2021

As a marketing campaign specialist, I work closely with the NZ & AU marketing teams, Sales and Service Teams (Direct, Clients & Partners), Customer Analytics Team and our internal agency. The role requires engagement with MYOB Practices and Partners to create captivating campaigns that drive awareness, consideration & keep our brand top of mind. All activity was to achieve Partners revenue, retention, utilisation and cross-sell targets by developing and implementing marketing campaigns. Execution of the strategy for optimizing client communications is key to enhance customer satisfaction, advocacy, value perception and client retention/renewal rates. Development of comprehensive agency briefs to ensure campaigns are established and executed as planned. It also includes the management of digital campaigns, communications calendar and influencing of both internal and external resources to achieve desired results. Creation of pre / post-campaign reporting to track the effectiveness of key campaigns and activities is key to deliver commercial insights and data to the wider business.

Proposition Lead - Broadband

• Oct 2019 - Feb 2020

Responsible for the development of various offers regarding Vodafone New Zealand's Broadband product set. This included market research, ideation, project management, collaboration between teams, Go to Markets, stakeholder engagement, sales incentives, delivery of campaigns, analysis of campaign execution and budgeting.

Commercial Discover Graduate

• Feb 2019 - Feb 2020

A Discover Graduate at one of the world’s biggest telecommunication brands. As a Commercial Graduate, over two years I will have four 6 month rotations within different departments in the organization.

Corporate & Public Sector Marketing & Events Specialist

• Apr 2019 - Oct 2019

This role involved assisting and owning initiatives within the Corporate & Public Sector Marketing team. Worked closely alongside the Head of Corporate & Public Sector Marketing, Business Events Manager, Corporate Marketing Manager, Content & Communications Manager, Channel Enablement Manager, and the Propositions & Go To Market team. Other key stakeholders included working and collaborating with various squads within the Business function. Key tasks included:- Reporting on various activities within the team- Managing internal communications- Sales enablement & collateral- Process improvement- Corporate marketing- Event management- Project ownership

Customer Complaints Analyst

• Feb 2019 - Apr 2019

Role included analysis of various customer complaints to present findings to Directors to implement ways to better customer experience.

Youth Worker

• Jan 2018 - Jan 2019

The role had a balanced mix of face to face interaction with various youth whilst also completing many behind the scenes tasks. This role involved planning and organising events for youth in Auckland, managing social media and marketing, whilst also helping run and execute various events organised in the diocese. I had to learn how to use photoshop and create content for various activities. The role had a balanced mix of face to face interaction with various youth whilst also completing many behind the scenes tasks. This role involved planning and organising events for youth in Auckland, managing social media and marketing, whilst also helping run and execute various events organised in the diocese. I had to learn how to use photoshop and create content for various activities.

Brand Ambassador

• Aug 2017 - Feb 2018

Digital Marketing Specialist

• May 2017 - Dec 2017

Managed the SEO & Google AdWords for Bundy Juice. This involved brand strategy & management, google analytics, creative campaigns and campaign execution analysis. Managed the SEO & Google AdWords for Bundy Juice. This involved brand strategy & management, google analytics, creative campaigns and campaign execution analysis.

Customer Relationship Management Specialist

• Jul 2016 - Nov 2017

This role included helping out our club members with regular after sale customer service such as repairs, orders, troubleshooting and general information about Nespresso as a brand and their products. This job taught me how to deal with dissatisfied customers, how to promote a brand and also helped develop my customer service skills over the phone which is fairly different to face to face customers. This role included helping out our club members with regular after sale customer service such as repairs, orders, troubleshooting and general information about Nespresso as a brand and their products. This job taught me how to deal with dissatisfied customers, how to promote a brand and also helped develop my customer service skills over the phone which is fairly different to face to face customers.

Intern

• Jan 2017 - Mar 2017

The job entailed making presentations, learning how to book various digital campaigns on various platforms such as YouTube. I was also given an insight into various roles around an agency, however I worked closely with the Digital Manager, Activation & Investment. Working on the Carlton United Breweries account taught me the importance of brand management. I also had the opportunity to attend multiple NGEN workshops which were extremely valuable to my learning and understanding of media. This internship was an extremely valuable experience as it exposed me to so many different sides of such a huge industry. It helped me develop my networking skills and broadened my knowledge on how the industry works behind the scenes.

Sales Assistant

• Oct 2015 - Jul 2016

The role at Bakers Delight Margan Ave in New Lynn includes selling the products, dealing with customers, merchandising the store and meeting sales targets. The role at Bakers Delight Margan Ave in New Lynn includes selling the products, dealing with customers, merchandising the store and meeting sales targets.

Administrative Assistant

• Jan 2015 - Dec 2015

The role Greenlane Chartered Accountants was heavily focused on administrative support to the Accounting firm. The role Greenlane Chartered Accountants was heavily focused on administrative support to the Accounting firm.