Experience

Wave Commerce

• Hong Kong
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Digital Associate

  • Oct 2022 - Present

  Wave Commerce is trusted by emerging brands and large enterprises to bring their ecommerce vision to life with Shopify. Our clients include award-winning DTC businesses and global retail and FMCG brands. As a longtime Shopify partner (10,000+ worldwide app installs since launch), we apply our extensive software development expertise to create advanced Shopify solutions, integrations and bespoke user experiences for our Shopify Plus clients. Visit www.wavecommerce.hk/blog/ for our case studies. Show less



Floship

• Hong Kong
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Account Manager

  • Feb 2021 - Sep 2022

  https://www.floship.com Floship is a leading provider of end-to-end solutions for cross-border eCommerce businesses and Crowdfunding Campaigns. We simplify the lives of our clients through intelligent automation of the fulfilment process and by providing user-friendly analytical tools. https://www.floship.com Floship is a leading provider of end-to-end solutions for cross-border eCommerce businesses and Crowdfunding Campaigns. We simplify the lives of our clients through intelligent automation of the fulfilment process and by providing user-friendly analytical tools.



Momentum Commerce

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Associate

  • Mar 2019 - Jan 2021

  We are a global e-commerce solution provider that specializes in empowering brands and SMEs in the adoption of digital transformation, e-commerce and performance based marketing. https://www.momentum-commerce.com - Conducted global online marketplace channel activation for brand to SEA, Pakistan and Middle East. - Conducted e-store management, campaign management and execution for brands. - Negotiated deals with clients & platforms for exclusive exposure during mini and mega campaigns such as 11.11 & 12.12. - Provided excellent customer service for brands on various platforms and understanding the needs of customers via chat. - Planned and executed all marketing activation in accordance to the campaign plan or project liaising with internal as well as external stakeholders. - Managed operational store issues between customers, platforms and warehouse.. - Supported on the planning and creation of new workflow, processes and business tools as required. - Pioneered and conducted livestreams on Shopee & Lazada efficiently. - Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience - Support on the planning and creation of new workflow, processes and business tools as required. Show less



Mudah.my

• Malaysia
• Software Development
• 100 - 200 Employee

• Marketing Trainee

  • Feb 2018 - Sep 2018

  - Performed competitor analysis (for Mudah Jobs) & mystery shopping on various job platform to reposition ourself in the market. - Organised and conducted On-Ground Activation in university to approach younger generation to use Mudah mobile application. Besides, to encourage students to use Mudah Jobs to search for part time / fresh grad jobs. - Conducted Online and Offline interview with Furniture and Professional Equipment sellers for feedback to seek for future improvements in product. - Contacted Mudah Jobs dormant user for feedback and find out why employer stop hiring with Mudah after first posting. - Telesales : Contacted new boarding, existing and potential customers by telephone and email to provide an overview and upsell Mudah Jobs hiring service. Show less