CEO

• Jan 2023 - Present

MBA Professor

• Mar 2012 - Present

• Professor for courses in Business Intelligence and Big Data, specializing in disciplines such as Data Visualization, BI and Analytics. • Professor of SHIFT short courses in the field of Technology • Professor for courses in Business Intelligence and Big Data, specializing in disciplines such as Data Visualization, BI and Analytics. • Professor of SHIFT short courses in the field of Technology

CTO

• Sep 2020 - Mar 2023

As CTO, I was responsible to providing technology like an asset for the business. Our specialists in acquisition and portfolio management must have a scalable, secure and data-driven environment. Return Capital is a Santander bank company specializing in the purchase and management of non-performing loans (NPL) with more than R$40 billion in NPLs at face value in different sectors, being one of the biggest players in the market. As CTO, I was responsible to providing technology like an asset for the business. Our specialists in acquisition and portfolio management must have a scalable, secure and data-driven environment. Return Capital is a Santander bank company specializing in the purchase and management of non-performing loans (NPL) with more than R$40 billion in NPLs at face value in different sectors, being one of the biggest players in the market.

Head of Analytics & Continuous Improvement

• Feb 2018 - Sep 2020

Responsible for end-to-end management and intelligence of Capital Expenditure (Capex). I have an additional challenge of leading the Operational Excellence program (focussed in Operational Expenditure - Opex) sharing Lean Six Sigma methodology, working with teams in continuous improvement opportunities having relationship in several areas around the bank Responsible for end-to-end management and intelligence of Capital Expenditure (Capex). I have an additional challenge of leading the Operational Excellence program (focussed in Operational Expenditure - Opex) sharing Lean Six Sigma methodology, working with teams in continuous improvement opportunities having relationship in several areas around the bank

Santander Programme

• Sep 2017 - Feb 2018

International program that aims to share best practices among the countries in the group. I had the opportunity to present how we developed and we are implementing the transformation process in customer service through strategy, culture change, and management tools such as the Net Promoter Score (NPS). Learning how Santander UK adds value to its customers' lives was a great gain of this program. International program that aims to share best practices among the countries in the group. I had the opportunity to present how we developed and we are implementing the transformation process in customer service through strategy, culture change, and management tools such as the Net Promoter Score (NPS). Learning how Santander UK adds value to its customers' lives was a great gain of this program.

SAS Business Development Coordinator & Professor

• Jul 2011 - May 2015

Responsible for technical coordination of business intelligence unit with focus on principal SAS clients such as Banco Itaú, SAS Institute, Lojas Americanas and Redecard. • Training for SAS Data Integration and SAS Enterprise BI programming • Study of alternatives and return on investment analysis • Elaboration and preparation of presentations • Structuring of proposals and contracts. • Study of new technologies and their introduction to the consulting services portfolio. Responsible for technical coordination of business intelligence unit with focus on principal SAS clients such as Banco Itaú, SAS Institute, Lojas Americanas and Redecard. • Training for SAS Data Integration and SAS Enterprise BI programming • Study of alternatives and return on investment analysis • Elaboration and preparation of presentations • Structuring of proposals and contracts. • Study of new technologies and their introduction to the consulting services portfolio.

Systems Analyst at Banco Itau S.A

• Jun 2008 - May 2011

Member of the development team and management of DW Corporate; Support for MIS and Bl teams within different areas of the business; developing BI solutions (databases, reporting, OLAP, Dashboards); implementation of credit risk models ( BASEL - PD, LGD, EAD parameters) and CRM; Process optimization Member of the development team and management of DW Corporate; Support for MIS and Bl teams within different areas of the business; developing BI solutions (databases, reporting, OLAP, Dashboards); implementation of credit risk models ( BASEL - PD, LGD, EAD parameters) and CRM; Process optimization