Executive in Residence Mentor - Accounting

• Oct 2023 - Present

The Executive in Residence program provides professional guidance to undergraduate and graduate business students through one-on-one mentoring, group sessions and career related discussions, applying the knowledge and skills learned in the classroom to the business world. The Executive in Residence program provides professional guidance to undergraduate and graduate business students through one-on-one mentoring, group sessions and career related discussions, applying the knowledge and skills learned in the classroom to the business world.

Senior Associate, Internal Audit Enterprise Risk

• Sep 2022 - Present

Advisory Associate, Internal Audit & Enterprise Risk

• Feb 2022 - Sep 2022

Audit Associate

• Jan 2021 - Feb 2022

Audit Intern

• Jun 2019 - Aug 2019

Assistant Store Manager

• May 2018 - Nov 2018

Less than two years into my Floor Supervisor position, I was promoted into the Co-Assistant Store Manager position.____________________________________________________________________________________________________Responsibilities:• Supervised on-boarding and development of training plans for all positions.• Worked alongside the Store Manager and Co-Assistant Manager to carry out and ensure performance standards among staff (ranging from 25-30 regular season, 30-40 employees peak season).• Maintained the standard of brand right attitude and exceptional customer service.• Directed Customer Service Experience DOR (Division of Responsibility), involving monitoring internal-external customer engagements, foresee and customer experience surveys, and weekly store numbers as well as heading our Session Leader Program.• Oversaw physical inventory paperwork and mapping.• Performed biweekly loss prevention audits for compliancy to policies and best practices. Show less

Floor Supervisor

• Jul 2016 - May 2018

After a few more months as a sales associate I began training for the floor supervisor position. At my tenth month mark of working with the company, I became a floor supervisor at the San Clemente location.____________________________________________________________________________________________________Responsibilities:• Supervised the store’s staff to ensure that the highest level of service is being provided and store needs are being met.• Drove for results with surveillance of KPIs and creating stretch goals.• Gave performance-based feedback through in-the-moment coaching to aid in associate development and to see results.• Addressed all customer inquiries with the goal of leaving the customer satisfied with our service, reflecting the core values in which the company embodies toward customers.Achievements:• Mentor to several associates developing two into Seasonal Sales Leads and aided in the development of three associates transitioning into Supervisor positions. Show less

Sales Associate

• Oct 2015 - Jul 2016

I began my career with Vans as a temporary sales associate for Holiday 2015 upon the store and mall opening and worked alongside several Go-Teams to set up and prepare for opening day. After the holiday season was over (November—January) I was kept on as a core member of the team.____________________________________________________________________________________________________Responsibilities:• Provided exceptional customer service by engaging with shoppers in a way that showed passion for the brand and knowledge about the product.• Go above and beyond with a brand right attitude to make for the best and positive sales experience. Show less