Experience

The Adventure Challenge

• United States
• Retail
• 1 - 100 Employee

• IT Systems Administrator

  • Jan 2022 - Present

  Diagnosed hardware and software issues, performed troubleshooting and updates, conducted maintenance and repairs, and managed installation and configuration of technological equipment. Resolved issues pertaining to network and internet integrity. Collaborated on significant projects alongside IT Contractor. Implemented and managed software and web applications. Engaged in IT budget oversight and approvals as a stakeholder. Maintained digital asset management, preforming data backups in our archiving systems. Collaborated with the operations team to develop IT policies and processes, while also driving technological improvements. Provided IT help desk support and monitored network infrastructure. Oversight of monthly/quarterly BI reports and BI contractor relationship management Show less



Bethel Church

• United States
• Religious Institutions
• 200 - 300 Employee

• IT Phone & Cable Support

  • Feb 2020 - Present

  Configured, set up, and installed NEC SV8100 IP and SLT/analog phones using NEC WebPro and UM8000 Systems. Developed comprehensive documentation and instructional materials for phone and voicemail systems. Managed cabling and termination of various wiring disciplines (Cat3, Cat5, Cat6). Conducted testing, troubleshooting of wiring and network issues. Proficient in fundamental networking protocols, methods, and IP addressing. Provided IT help desk support to employees, addressing technology issues and fulfilling requests. Show less