Experience

TrueCommerce

• United States
• Information Technology & Services
• 300 - 400 Employee

• Integration Specialist II

  • Sep 2023 - Present

• Implementation Specialist 1

  • Nov 2020 - Sep 2023

  Columbus, Ohio Metropolitan Area



PNC

• United States
• Financial Services
• 700 & Above Employee

• Analyst

  • Aug 2019 - Jun 2020

  • PGP file encryption key and Connect Direct certificate renewal project. • Leading role for the PNC FIRA team, interviewing and training new members while providing outstanding customer support to multiple clients. • Implementation of new accounts, with accompanying file transmissions, for existing and new accounts in the Banking industry. • Direct exposure to EDI, ACH, & AUT mainframe file format specifications and creation. • Wrote business requirements for electronic banking… Show more • PGP file encryption key and Connect Direct certificate renewal project. • Leading role for the PNC FIRA team, interviewing and training new members while providing outstanding customer support to multiple clients. • Implementation of new accounts, with accompanying file transmissions, for existing and new accounts in the Banking industry. • Direct exposure to EDI, ACH, & AUT mainframe file format specifications and creation. • Wrote business requirements for electronic banking files with an encryption layer, and used this to coordinate the updated key switchover. • ServiceNow used for production quality incident resolution and escalation. • Once initiation, direction of data, type of authentication, and associated files were confirmed each connection would then be retested and the new encryption key tested in a UAT environment. • Production turnaround was scheduled on an internal SharePoint site with first run monitored to ensure success. • Instances of a file failure would result in a priority level three or P2 being resolved independently, priority level one items required security teams to resolve or be able to lower precedence. • SharePoint, Tableau, and Excel shared sheets were used daily for reporting purposes and project updates. • Independent Project Management for Enterprise level corporations, end to end testing of multiple projects coordinated simultaneously.

• Analyst

  • Sep 2016 - Aug 2019

  • Consulted, designed, and implemented multiple MFT projects from an existing platform to an upgraded server on behalf of PNC Bank. • Mastered the use of IBM b2b software ‘Sterling File Gateway’ and coordinated the precedence of multiple complex projects simultaneously. • Developed, coordinated, and implemented agile methodology and story cards for requirements. • Wrote business requirements for electronic banking applications, gathered over a formal consultation and documented for the… Show more • Consulted, designed, and implemented multiple MFT projects from an existing platform to an upgraded server on behalf of PNC Bank. • Mastered the use of IBM b2b software ‘Sterling File Gateway’ and coordinated the precedence of multiple complex projects simultaneously. • Developed, coordinated, and implemented agile methodology and story cards for requirements. • Wrote business requirements for electronic banking applications, gathered over a formal consultation and documented for the scope of each project. • Electronic Data Interchange (EDI) experience creating, testing, and monitoring financial data transmissions. • ServiceNow ticketing system used for three priority levels of production environment incident resolution. • Unique file expressions were created using JavaScript. • Additional layers were implemented using custom coded post copy run jobs, file encryption, delete data requests, and any applicable schedules that will exist in a production environment. • Once end to end testing was completed projects were then turned over in production with the first run monitored, any failures created an incident ticket in ServiceNow that I would resolve. • Tableau was used daily for reporting purposes to ensure management was up to date with projects, displayed on a stand up call every morning with all levels of the team present in office and conference line. • Independent Project Management for multiple large-scale Enterprise level corporations, a single main iteration consisting of hundreds or more associated transmissions.



Wolters Kluwer

• Netherlands
• Information Services
• 700 & Above Employee

• Analyst

  • Jan 2007 - Sep 2013

  • Housed and maintained legal entity and governance information for domestic and international corporations. • Hosted a conference for each client as a consultation phase to explain account changes and gather all the information needed to create agile story cards. • Translated agile story cards into functional data with an end user friendly experience. Data was derived from various sources then translated into templates for the proprietary software used. • Wrote business requirements… Show more • Housed and maintained legal entity and governance information for domestic and international corporations. • Hosted a conference for each client as a consultation phase to explain account changes and gather all the information needed to create agile story cards. • Translated agile story cards into functional data with an end user friendly experience. Data was derived from various sources then translated into templates for the proprietary software used. • Wrote business requirements for entity registration information, documented for corporations and LLC’s to remain in good legal standing. • Federal tax ID and State charter ID’s information were crosschecked for accuracy and implemented. • Records of DBA’s, acquisitions, or subsidiaries were gathered and recorded for audit purposes. Audit reports were delivered to secretary of state on a consistent basis. • After translation, utilized appropriate index formula to match the data ensuring all content is verbatim. • Jira was utilized for reporting purposes and ran daily per management request and specifications. Show less