Gwen Smith

Land Product Specialist at Linden Lab
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco Bay Area
Languages
  • English Native or bilingual proficiency

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Bio

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5.0

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Michael Hochberg

Great people skills, and challenges all

Christine D. Beatty

Gwen has been a tireless champion for trans rights and a well-spoken and highly articulate advocate for our community. As a sister journalist I am impressed by her effectiveness and integrity.

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Experience

    • United States
    • Computer Games
    • 100 - 200 Employee
    • Land Product Specialist
      • Mar 2019 - Present

      I provide world-class support to the company’s highest-value customers utilizing multiple support routes (phone, live chat, and ticketed support). I use a high degree of technical knowledge, well-honed communication skills, and up-to-date familiarity with evolving technical issues and internal policies to solve a dramatic range of our customer’s concerns within an exceptionally quick timeframe. I provide world-class support to the company’s highest-value customers utilizing multiple support routes (phone, live chat, and ticketed support). I use a high degree of technical knowledge, well-honed communication skills, and up-to-date familiarity with evolving technical issues and internal policies to solve a dramatic range of our customer’s concerns within an exceptionally quick timeframe.

    • United States
    • Newspaper Publishing
    • 1 - 100 Employee
    • Columnist
      • Nov 2000 - Present

      I have been providing this newspaper with a bimonthly 950-word column called “Transmissions,” focusing on the issues, interests, and desires of the transgender community. It is also presented to nine other GLBT newspapers in a syndicated version. I have been providing this newspaper with a bimonthly 950-word column called “Transmissions,” focusing on the issues, interests, and desires of the transgender community. It is also presented to nine other GLBT newspapers in a syndicated version.

    • Owner
      • Jul 1996 - Present

      I have done freelance design and marketing for more than a decade, providing everything from web development services and design, print and PDF collaterial, press releases, copy writing, and Second Life content development. I have done freelance design and marketing for more than a decade, providing everything from web development services and design, print and PDF collaterial, press releases, copy writing, and Second Life content development.

  • LGBTQ NATION
    • Washington, DC
    • Freelance Writer
      • May 2018 - Dec 2019

      Prepare daily news content as well as regular articles for the site's Health & Wellness section. Includes organizing interviews. Prepare daily news content as well as regular articles for the site's Health & Wellness section. Includes organizing interviews.

  • The New Civil Rights Movement
    • Provincetown, Massachusetts
    • Sunday Editor
      • Jul 2018 - Mar 2019

      I wrote and edited all Sunday news articles for the site. Included clearing and preparing photographs as well as doing appropriate social media follow-up. I wrote and edited all Sunday news articles for the site. Included clearing and preparing photographs as well as doing appropriate social media follow-up.

    • Managing Editor
      • Nov 2010 - Mar 2019

      For Genderfork, I edit and submit user- and staff-generated daily content updates using a Wordpress backend. I also moderate user comments on postings site-wide, and assist with staffing coordination and needs. For Genderfork, I edit and submit user- and staff-generated daily content updates using a Wordpress backend. I also moderate user comments on postings site-wide, and assist with staffing coordination and needs.

    • Administrative Assistant
      • May 2006 - Nov 2008

      Consultant/Temporary, June 2007 to November 2009 Initially hired as a Summer temporary worker, I worked for CEL steadily since the end of the temporary assignment, working on marketing materials to promote the firm. This has included consulting on their web presence as well as providing in house and public layout, editing and writing in a continually-shifting environment. Consultant/Temporary, June 2007 to November 2009 Initially hired as a Summer temporary worker, I worked for CEL steadily since the end of the temporary assignment, working on marketing materials to promote the firm. This has included consulting on their web presence as well as providing in house and public layout, editing and writing in a continually-shifting environment.

    • Community Host
      • Oct 1999 - Aug 2002

      After Q-View merged with Online Partners, later PlanetOut Partners, I became a part of their staff. My duties included providing the overall vision for programming within my community area, acting as a liaison between PlanetOut Partners and my community, updating, editing, writing, and/or re-purposing content, and recruiting volunteer staff. After Q-View merged with Online Partners, later PlanetOut Partners, I became a part of their staff. My duties included providing the overall vision for programming within my community area, acting as a liaison between PlanetOut Partners and my community, updating, editing, writing, and/or re-purposing content, and recruiting volunteer staff.

    • Programming Director
      • Sep 1996 - Oct 1999

      I provided the overall vision for the future of programming within the then-largest forum area on America Online, onQ (also known as the Gay and lesbian Community Forum). I implemented our Editorial Calendar, provided and negotiated written and other content, and arranged for special guests. I also provided member support services, managed message boards and chats to ensure compliance with our local and the service's Terms of Service, hired and trained staff, and worked in individual and team environments. Show less

Education

  • Pasadena City College
    Graphic Design, English
    1986 - 1988

Community

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