Tessa Maras
Restaurant Manager Intern at Aspen Grille- Claim this Profile
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Bio
Credentials
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eTIPS on premis
Authorized eTIPS ResellerOct, 2021- Oct, 2024 -
ServSafe Manager
ServSafeNov, 2020- Oct, 2024
Experience
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Aspen Grille
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United States
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Restaurants
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1 - 100 Employee
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Restaurant Manager Intern
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Jan 2022 - Present
Coordinated daily restaurant operations including but not limited to purchasing, forecasting, inventory, food prep, food costs and portion control.Cross-trained and coached a team of 30 students/staff members on food preparation, customer service, BOH positions, FOH positions, and food safety. Developed and executed a prefix 3 course meal to accommodate 130 guests. Conducted performance reviews that resulted in increased employee development and knowledge of restaurant operationsEncouraged a positive team environment for both front of house and back of house that increased employee performance.
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Ginger & Baker
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Argentina
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Food and Beverage Services
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Teaching Kitchen Instructor
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Oct 2021 - Present
Demonstrate proper culinary techniques that resulted in increasing guest knowledge on topics including but not limited to: cake decorating, french macaron, and swiss meringue buttercream. Presented culinary knowledge in a fun and comprehensible way that resulted in a positive class environment.Developed specified lesson plans that resulted in a well organized class, increased the knowledge and overall satisfaction of guests. Demonstrate proper culinary techniques that resulted in increasing guest knowledge on topics including but not limited to: cake decorating, french macaron, and swiss meringue buttercream. Presented culinary knowledge in a fun and comprehensible way that resulted in a positive class environment.Developed specified lesson plans that resulted in a well organized class, increased the knowledge and overall satisfaction of guests.
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Catering Coordinator
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Aug 2021 - Dec 2021
Maintained high standards of food quality by hand picking products used in production, overseeing the food preparation process, and monitoring food safetyCommunicated effectively with the catering team, clients, and event planning team that resulted in well organized events, high quality food service, and overall guest satisfaction. Calculated and provided clients with proposals to meet their financial and food preference needs. Maintained high standards of food quality by hand picking products used in production, overseeing the food preparation process, and monitoring food safetyCommunicated effectively with the catering team, clients, and event planning team that resulted in well organized events, high quality food service, and overall guest satisfaction. Calculated and provided clients with proposals to meet their financial and food preference needs.
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Ginger and Baker
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Restaurants
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1 - 100 Employee
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Bakery Team Member
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Nov 2019 - Dec 2021
Executed food production processes in an efficient and timely manner while considering food safety, quality control, and consumer demand Produced a variety of baked goods including but not limited to: pastry creams, pies, cakes, cookies, breads, biscuits, and gluten free and vegan products. Developed and implemented prep lists, bread schedules, and forecasting methods in order to meet increasing consumer demand for baked goods. Trained and supervised employees on food production processes that resulted in consistent food product and positive guest feedback.
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Server
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Jun 2020 - Dec 2020
Created an exceptional guest experience through attentive service, solving guest complaints in a timely manner, and answering questions and giving tours on the history of the building which resulted in positive guest reviews.Maintained 6-10 table sections during rush hours while staying organized, exhibiting professionalism, and making no mistakes. Communicated effectively with the back of house team to minimize mistakes and ensure guests' needs were met. Created an exceptional guest experience through attentive service, solving guest complaints in a timely manner, and answering questions and giving tours on the history of the building which resulted in positive guest reviews.Maintained 6-10 table sections during rush hours while staying organized, exhibiting professionalism, and making no mistakes. Communicated effectively with the back of house team to minimize mistakes and ensure guests' needs were met.
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Colorado State University
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United States
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Higher Education
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700 & Above Employee
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Student team member
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Feb 2019 - Nov 2019
Processed and fulfilled customer food orders in a high volume and fast paced environment while making minimal mistakes.Exhibited excellent customer service through attentive service, problem solving, and meeting customer expectation. Prepared food for service while maintaining high standards of food safety and sanitation. Processed and fulfilled customer food orders in a high volume and fast paced environment while making minimal mistakes.Exhibited excellent customer service through attentive service, problem solving, and meeting customer expectation. Prepared food for service while maintaining high standards of food safety and sanitation.
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Sous Chef
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Jan 2019 - Nov 2019
Managed 7-15 kitchen staff in preparation of entrees, specialty dishes, and dessert in a fine-dining environment. Cross-trained back of house staff on all line positions that resulted in consistent high quality food, fast ticket-times, and well maintained work stations. Developed weekly menu specials and desserts that resulted in positive customer feedback. Collaborated with the head chef on plating and presentation of food. Managed 7-15 kitchen staff in preparation of entrees, specialty dishes, and dessert in a fine-dining environment. Cross-trained back of house staff on all line positions that resulted in consistent high quality food, fast ticket-times, and well maintained work stations. Developed weekly menu specials and desserts that resulted in positive customer feedback. Collaborated with the head chef on plating and presentation of food.
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Crème and sugar
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United Kingdom
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Restaurants
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Head cake decorator
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Feb 2017 - Mar 2018
Managed and trained a small bakery team in the production of buttercream cakes and a variety of baked goods that resulted in consistent product, high quality baked goods, and artistically decorated cakes. Developed several menu items including scones, cream puffs, coconut macaroons, ect. Collaborated with customers on specialty cake orders including flavor preferences, cake themes, and occasions that resulted in positive customer feedback and reviews. Managed and trained a small bakery team in the production of buttercream cakes and a variety of baked goods that resulted in consistent product, high quality baked goods, and artistically decorated cakes. Developed several menu items including scones, cream puffs, coconut macaroons, ect. Collaborated with customers on specialty cake orders including flavor preferences, cake themes, and occasions that resulted in positive customer feedback and reviews.
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Education
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2018 - 2022
Colorado State University
Bachelor of Science - BS, Hospitality Administration/Management
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