Caitlin Nance
Paramedic at MedEx Medical Transport- Claim this Profile
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Bio
Credentials
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Agile Coach Accredited Certification
International Scrum Institute™ (Scrum Institute)Apr, 2023- Nov, 2024 -
Certified DevOps Generalist
International DevOps Certification Academy™Apr, 2023- Nov, 2024 -
Certified DevOps Project Manager
International DevOps Certification Academy™Apr, 2023- Nov, 2024 -
Certified Kanban Expert
International Scrum Institute™ (Scrum Institute)Apr, 2023- Nov, 2024 -
Certified Kanban Project Manager
International Scrum Institute™ (Scrum Institute)Apr, 2023- Nov, 2024 -
Program Manager Accredited Certification
International Organization for Project Management™ (IO4PM™)Apr, 2023- Nov, 2024 -
Scaled Scrum Expert Accredited Certification
International Scrum Institute™ (Scrum Institute)Apr, 2023- Nov, 2024 -
Project Manager Accredited Certification
International Organization for Project Management™ (IO4PM™)Mar, 2023- Nov, 2024 -
SCRUM Master Accredited Certification
International Scrum Institute™ (Scrum Institute)Mar, 2023- Nov, 2024 -
Scrum Product Owner Accredited Certification
International Scrum Institute™ (Scrum Institute)Mar, 2023- Nov, 2024 -
Lean Six Sigma Black Belt (ICBB)
International Six Sigma Institute™Aug, 2022- Nov, 2024 -
National Registered Paramedic (NRP)
National Registry of Emergency Medical TechniciansOct, 2021- Nov, 2024 -
Advanced Cardiovascular Life Support Experienced Provider (ACLS)
American Red CrossSep, 2021- Nov, 2024 -
Basic Life Support for Healthcare Providers (BLS)
American Red CrossSep, 2021- Nov, 2024 -
Pediatric Advanced Life Support (PALS)
American Red CrossSep, 2021- Nov, 2024 -
Project Management Professional (PMP) Estimated testing date July/Aug 2023
Project Management Institute
Experience
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MedEx Medical Transport
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Paramedic
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May 2023 - Present
Delivered high-quality emergency medical care to patients during transport, ensuring their safety and well-being. Collaborated with a team of EMTs and other medical professionals to provide efficient and timely medical interventions. Utilized advanced life support equipment and techniques to stabilize patients in critical conditions. Responded to emergency calls promptly, assessing the medical needs of patients and determining the appropriate course of action. Maintained accurate and detailed patient care reports, ensuring all documentation meets regulatory and company standards. Participated in continuous training and professional development sessions to stay updated with the latest medical practices and protocols. Managed and maintained medical equipment and supplies, ensuring readiness for all emergency situations. Liaised with hospital staff to ensure smooth patient handovers and provide detailed medical histories. Show less
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20th Special Forces Group (Airborne) - Army National Guard
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United States
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Armed Forces
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1 - 100 Employee
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Healthcare Specialist (68W)
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Jan 2023 - Present
Spearheaded the development and implementation of comprehensive medical training programs, ensuring the highest standards of care and safety. Collaborated with a multidisciplinary team of medical professionals to provide specialized healthcare services to military personnel. Conducted regular training sessions, workshops, and seminars to keep the team updated with the latest medical practices and techniques. Managed medical supplies and equipment, ensuring timely procurement and maintenance. Played a pivotal role in emergency medical response, providing critical care and support during high-pressure situations. Actively participated in medical missions, providing healthcare services in challenging environments. Continuously liaised with higher-ups and other units to ensure seamless medical operations and coordination. Show less
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US Army
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United States
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Armed Forces
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700 & Above Employee
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Healthcare Specialist (Army)
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Jan 2017 - Jan 2023
Provided critical care to over 100 patients, including wound care, triage, and emergency medical treatment, resulting in a 95% recovery rate.Developed and implemented Agile methodologies to improve efficiency in patient care, resulting in a 20% decrease in wait times and a 30% increase in patient satisfaction.Trained and supervised a team of 50 medical personnel, resulting in a 100% increase in team productivity and an 80% decrease in medical errors.Completed one overseas mission, providing medical support to over 1000 soldiers and civilians in high-pressure environments.Demonstrated exceptional communication skills in managing patient expectations and collaborating with healthcare professionals, resulting in a 90% satisfaction rating from patients and colleagues.Utilized Kanban and Scrum methodologies to manage inventory and equipment, leading to a 40% reduction in response times and 70% increase in efficiency.Maintained a well-stocked inventory and properly functioning equipment, ensuring compliance with regulatory standards and patient safety. Show less
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Healthcare Operations Director
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Jan 2017 - Jan 2023
Spearheaded the implementation of Agile methodologies in healthcare operations, leading to a 30% reduction in costs and a 25% increase in efficiency.Utilized Scrum methodology to manage multiple projects simultaneously, ensuring timely completion of projects while maintaining high-quality healthcare services.Implemented Kanban methodology to optimize the management of healthcare supplies and equipment, resulting in a 20% reduction in waste and a 15% increase in inventory accuracy.Provided expert guidance and leadership to healthcare personnel, fostering a culture of continuous improvement and driving a 40% increase in employee satisfaction.Successfully managed and coordinated healthcare operations across 6 different Army Brigades, ensuring compliance with regulatory standards and providing high-quality healthcare services to over 10,000 patients resulting in medical readiness going from 10% to 90% in less than 6 months.Provided expert training and supervision to healthcare personnel, improving their performance and productivity by 50%.Demonstrated Six Sigma methodology to ensure high levels of accuracy and quality in healthcare services, leading to a 95% accuracy rate in healthcare reviews and a 90% accuracy rate in diagnostic testing. Show less
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Data Operations Manager
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Jan 2017 - Jan 2023
Adhered to strict data confidentiality policies to prevent information leakage.Used data input interface to transcribe information from physical source documents into databases.Utilized Agile methodologies to optimize data entry processes, reducing data entry errors by 50%.Implemented Kanban and Scrum methodologies to streamline the data management process, resulting in a 25% increase in data entry efficiency.Successfully managed a team of 10 data entry clerks, improving their productivity by 40% and reducing data entry turnaround time by 30%.Demonstrated expertise in Six Sigma methodology, ensuring high levels of accuracy and quality in data entry, leading to a 95% accuracy rate.Created a digital tracking system that recorded over 300,000 vaccinations.Provided valuable insights and data analysis reports to the vaccination site management team using a combination of Sprint and Kanban presentations, resulting in preventative action for potential future complications.Trained other departments on the data entry process using PowerPoint and live demonstrations to help push the vaccination process to other clinics with 90% success. Show less
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Education
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2023 - 2024
Liberty University
Bachelor's degree, Bachelors of Arts: Law & Policy; Minor in Business & Strategic Intelligence -
2018 - 2022
Fayetteville Technical Community College
Associate's degree, Emergency Management/Bridge -
North Central Texas College
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