Experience

King's Daughters Medical Center

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Patient Access

  • 2015 - Present

  •Supporting quality levels in patient satisfaction •trained in EPIC software •Type 60+ WPM •Supporting quality levels in patient satisfaction •trained in EPIC software •Type 60+ WPM



DIRECTV

• United States
• Entertainment
• 700 & Above Employee

• Customer Service Representative

  • 2011 - 2014

  •Met or exceeded monthly goals for 12 + months consecutively •Assisted in training of new employees and developing best practice strategies •Met or exceeded monthly goals for 12 + months consecutively •Assisted in training of new employees and developing best practice strategies



Aéropostale

• United States
• Retail
• 700 & Above Employee

• Sales and Stock Room Leader

  • 2009 - 2011

  •Focused on customer service, cash handling, loss prevention, merchandising and in-store promotions •Managed a team of 3-5 stock room associates during peak seasons, organized stock room to create a better flow and increase efficiency •Assisted in training of new employees •Focused on customer service, cash handling, loss prevention, merchandising and in-store promotions •Managed a team of 3-5 stock room associates during peak seasons, organized stock room to create a better flow and increase efficiency •Assisted in training of new employees



Hilton

• United States
• Hospitality
• 700 & Above Employee

• Intern

  • 2009 - 2009

  •Administrative work within sales department and brief rotations in all departments •Developed landing pages for hotel website and refined restaurant marketing strategies •Planned and created a 32 page in room guest directory •Administrative work within sales department and brief rotations in all departments •Developed landing pages for hotel website and refined restaurant marketing strategies •Planned and created a 32 page in room guest directory