Franco Gonzalez

Branch Manager at 1st United Credit Union
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Contact Information
us****@****om
(386) 825-5501
Location
San Leandro, California, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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5.0

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Travis Cohn

I have had the pleasure to work with Franko on some musical projects, and I can tell you this; Franko is a natural networker if I have ever met one. The guy just loves connecting with people; he lives for it! Franko is also very gracious in bringing people into the fray, making them feel at home and at ease, and connecting them with resources. I have also always found Franko to be highly reliable, trustworthy, capable and driven. I feel grateful to have gotten to know Franko, and would recommend him highly, particularly for any work involving people (and also music and travel), which are his passions.

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Credentials

  • Notary
    -

Experience

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Branch Manager
      • Nov 2019 - Present

      Lead a team of exceptional people in not only providing day to day member service and operational duties, but in working toward one set goal; to be the best and help each other in the process. Work with upper management, my fellow managers, staff development and other departments as needed for seamless procedures and processes. Consistently exceed sales and service goals. In August 2021, my branch had the highest number of Yelp check ins and 5 star reviews generated by any one in the company. We also pride ourselves in being a multi-cultural branch which helps us connect to our diverse East Bay member base. We are also part of the City of Hayward's Latino Business Roundtable. Show less

    • Member Experience Field Manager
      • Jan 2016 - Nov 2019

      Acted as liaison between branch operations, upper management and training. Managed a team of 5 associates that are deployed to the branches as well as back office departments. Planned and coordinated weekly and monthly meetings with team and upper management. Provided daily member experience feedback based on team members’ observations. Developed strategic coaching sessions to ensure the team provides exemplary service. Acted as branch manager in absence of manager for eight branches. Attended and organized business development and community events. Show less

    • United States
    • Financial Services
    • 100 - 200 Employee
    • Senior Business Development Specialist
      • 2010 - 2015

      Increased awareness of the Credit Union by hosting Credit Union Information day events and participating in Benefits Fairs at city and county offices, local bay area hospitals and private companies such as Oracle. Generated sales and leads by being actively engaging with the participants at these events and offering services which may benefit them. Developed and conducted financial workshops at Alameda County offices, colleges and schools as part of the credit union’s community outreach program. Conducted technology days to show current members the benefits of using beneficial web and mobile based banking services. Show less

    • Entertainment Providers
    • Volunteer
      • 2009 - 2010

      Worked closely with owner and associates in creating marketing ideas. Approached local business owners on the prospect of partnering with the theatre and establishing joint advertising opportunities. Worked closely with owner and associates in creating marketing ideas. Approached local business owners on the prospect of partnering with the theatre and establishing joint advertising opportunities.

    • United States
    • Banking
    • 700 & Above Employee
    • Assistant Branch Manager, Senior Banker
      • Dec 2005 - Aug 2009

      Traditional consumer banking services such as accounts, loans and branch operations. Limited experience with business banking products as well. Assisted upper management in off-site marketing events as well as in sales campaigns. Established business development events by cold calling and visiting local businesses and academic institutions. Traditional consumer banking services such as accounts, loans and branch operations. Limited experience with business banking products as well. Assisted upper management in off-site marketing events as well as in sales campaigns. Established business development events by cold calling and visiting local businesses and academic institutions.

Education

  • California State University-East Bay
    BA, English, Language and Discourse
  • California State University-East Bay
    CTESOL, Teaching English To Foreign Speakers

Community

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