Experience

Brandman University, Part of the Chapman University System

• One Stop Student Service Specialist II

  • Oct 2011 - Present

   Help manage over 350 student’s financial aid funds, admission and general educational process required in attending Brandman University. Assist students with completing the Application for admission and collect documents required for program admission. Assistance with certification of Veteran’s education benefits, maintaining Veteran files Assist students in completion of their financial aid application (FAFSA), applying for loans as well as counsel students on the rights and responsibilities of borrowing loans. Accounts payable and Accounts receivable, billing processing. Running reports through data system and maintaining report in excel spreadsheet.  Heavy volume of assisting students over the phone as well as answer/transfer on a multi-line phone system, Filing, scanning, copying Assist students with Web system navigation and IT trouble shooting. Public speaking at New student Orientations or events

• Lead Financial Aid Advisor/Military School Certifying Official

  • Jan 2007 - Oct 2011

  • Assist students in the process of applying for their financial aid (FAFSA, Cal-Grant & Web grant websites)• Counsel students on eligibility for aid verses their anticipated education plan for the year• Run and maintain all reports for financial aid• Create and maintain students financial aid file and documentation turned in for processing• Monitor students’ academic progress. Assist students that have fallen Non-Satisfactory Progress in their program• Invoiced and ordered books for Vocational Rehabilitation Veterans • Request documentation for processing Military/Veteran students• Certifying Veteran students through VAOnce veteran system• Processing Active Duty tuition assistance • Create and maintain all Veteran students files

• Department Secretary

  • Apr 2006 - Jan 2007

   Process test score paperwork for credential studentso CBEST, CSET(S), RICA  Review and maintain credential students file Monitor items and course taken in their program that is required for student teaching Assist credential students filing for their preliminary and clear credential Assist credential students with filing for CLAD or added authorization credential

• Financial Aid Assistant

  • May 2004 - Apr 2006

  • Assist the financial aid Advisor in the processing of financial aid• Call students and assist them with questions and concerns with financial aid• Assist advisor in report processing and maintaining of report• Creating files and filing paperwork


NikkiZ CreationZ
• Owner/Photographer

  • Feb 2009 - Present


Valley Commercial College

• Financial Aid Assistant

  • Feb 1997 - Nov 1997

   Greeted Future students and reviewed student’s files for missing items required for financial aid assistance  Heavy filing, multi-line phone system  Assisted preparing financial aid packets for Federal processing  Knowledge in Pell grants, Cal Grants, Federal Stafford Subsidized & Unsubsidized Loans  Worked in student accounts, contacting students with a balance due to the school  Contacted students regarding their potential default on their student loans  Greeted Future students and reviewed student’s files for missing items required for financial aid assistance  Heavy filing, multi-line phone system  Assisted preparing financial aid packets for Federal processing  Knowledge in Pell grants, Cal Grants, Federal Stafford Subsidized & Unsubsidized Loans  Worked in student accounts, contacting students with a balance due to the school  Contacted students regarding their potential default on their student loans