Ahmed El-Kholy
Field Service Technician at PeopleToGo- Claim this Profile
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Bio
Experience
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PeopleToGo
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Canada
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IT Services and IT Consulting
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1 - 100 Employee
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Field Service Technician
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Oct 2022 - Present
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Self-employed
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Canada
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IT Consultant
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Feb 2022 - Oct 2022
Fixing Computer Hardware and software. Building and maintaining Servers Hardware. Configuring switches, routers, firewalls and VPNs, VMWare, Microsoft Azure. System Administrator. Fixing Computer Hardware and software. Building and maintaining Servers Hardware. Configuring switches, routers, firewalls and VPNs, VMWare, Microsoft Azure. System Administrator.
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Montreal PC Support
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Canada
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Computer and Network Technician
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Dec 2021 - Feb 2022
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National Arabian Petroleum Services Company - NAPESCO
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Saudi Arabia
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Oil and Gas
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1 - 100 Employee
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IT Manager
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May 2004 - Jul 2020
Manage all group IT Technology section managers (Technical Support, Systems and infrastructure, Web Development, research and development). Managing the web development requirements including all internal and external website for the group companies (Intranet, External, Surveys …etc). Working closely with the Applications Manager during the Sage ERP Project Implementation including analysis, decision and going live phases for all modules. IT budget preparation for the group companies to ensure all existing and new projects stability and implementation. Infrastructure Design, Plan and Implementation. Exchange server 2013 and 2016 Plan, Implementation and Migration from POP3 for all group companies considering their E-mail domain names. Consolidation for all group companies’ domains into a single domain. Maintaining it services 24/7 stability. Higher level of administration for all NAPESCO subsidiaries infrastructure. Decision maker regarding the IT equipment including hardware, software, services and consumables. VPNs implementation and connectivity maintenance using IPsec & SSL with Two/Multifactor Authentication. Maintaining secure Infrastructure for NAPESCO and subsidiaries. Design, Plan and Implementation super visioning security CISCO/ASA solutions for admin buildings and oil rig locations. Establish a strong communication channel with all department heads to ensure that all the Information Technology deliverables are covering the operation needs which includes new systems development.
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Senior Technical Support
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Jun 1997 - May 2004
Outsourcing software support for multinational and international companies. Network Administration, infrastructure support and helpdesk support. Supporting all operating systems. Outsourcing software support for multinational and international companies. Network Administration, infrastructure support and helpdesk support. Supporting all operating systems.
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Education
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Sir Wilfrid Laurier
AEC / DEP or Skilled Trade Certificate in Computing Support, Computer and Information Sciences and Support Services -
Higher Institue for Specific Studies
Bachelor's degree, Computer and Information Sciences and Support Services