John Dezember
Director Of Strategic Communications at Southwest Virginia Community College- Claim this Profile
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Bio
Dana Bauguess
We worked with John for several years as he provided technical assistance for our DocStar server and workstations. John was very knowledgeable and very conscientious. He always stuck with the problem until it was resolved. It was our pleasure to work with him.
Dana Bauguess
We worked with John for several years as he provided technical assistance for our DocStar server and workstations. John was very knowledgeable and very conscientious. He always stuck with the problem until it was resolved. It was our pleasure to work with him.
Dana Bauguess
We worked with John for several years as he provided technical assistance for our DocStar server and workstations. John was very knowledgeable and very conscientious. He always stuck with the problem until it was resolved. It was our pleasure to work with him.
Dana Bauguess
We worked with John for several years as he provided technical assistance for our DocStar server and workstations. John was very knowledgeable and very conscientious. He always stuck with the problem until it was resolved. It was our pleasure to work with him.
Credentials
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Certified Catalog Manager
DIGARCApr, 2021- Oct, 2024 -
Digital Analytics Fundamentals
GoogleOct, 2013- Oct, 2024
Experience
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Southwest Virginia Community College
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United States
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Higher Education
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100 - 200 Employee
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Director Of Strategic Communications
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Mar 2019 - Present
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Cleveland State Community College
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United States
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Higher Education
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100 - 200 Employee
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Web & New Media Specialist
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Jan 2011 - Mar 2019
Coordinate stakeholders, local constituent groups and contractors on projects of varying complexity and timeframes. Project lead for redesigning the college website, implementing a content management system, a digital asset manager, and our department’s project management system. Play major roles in developing, implementing and tracking marketing campaigns for College programs and community events. Manage and train others how to work with our College websites, social media channels, email marketing, and analytics systems. Crafted messaging for text, email and digital ad campaigns targeting current or prospective students that led to high response rates. Show less
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Imaging Technology Consulting
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Service Manager/System Integrator/Web Development
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2004 - Dec 2010
Certified DocSTAR Service Engineer. Certified Cabinet NG VAR Technician. Install, configure, and support DocSTAR and Cabinet NG document imaging systems to integrate with current line-of-business software. Troubleshoot issues with DocSTAR and Cabinet NG software, document scanners, servers, and storage hardware. In addition to providing technical support for DocSTAR, document imaging software, I work with the owner and marketing department to develop and maintain the company website. · Installed Joomla! Content Management System · Updated and customized template (HTML and CSS) · Configured site hierarchy · Published content · Implemented a support portal Customized layout Modified HTML, CSS, PHP, PERL and SQL statements to meet needs · Implemented a mail list for customer newsletters and marketing · Installed, configured and modified an events registration module. · Modifying DocSTAR WebView portals for customers. Change CSS elements to match the look and feel of the customer's website Update the logo and background images Relocate or remove buttons and links Modify ASP, HTML, and SQL statements to meet customer needs http://itcimaging.com Show less
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Margaritas on the Move
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United States
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Web Developer
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2004 - Dec 2010
I provided web development services to Margaritas on the Move, implementing a content management system, applying logos and design elements. · Installed Joomla! Content Management System · Updated and customized template (HTML and CSS) · Configured site hierarchy · Published content · Updated logo design http://margaritasonthemove.com I provided web development services to Margaritas on the Move, implementing a content management system, applying logos and design elements. · Installed Joomla! Content Management System · Updated and customized template (HTML and CSS) · Configured site hierarchy · Published content · Updated logo design http://margaritasonthemove.com
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Owner/Onsite Service Technician
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2003 - 2005
Provided onsite computer and network support for home and business users. Services include: troubleshooting hardware, software, network and virus issues, install/upgrade hardware and network equipment, install network and phone cable in existing and new structures, and much more. Provided onsite computer and network support for home and business users. Services include: troubleshooting hardware, software, network and virus issues, install/upgrade hardware and network equipment, install network and phone cable in existing and new structures, and much more.
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ITT Technical Institute
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Higher Education
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700 & Above Employee
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Lab Assistant
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2003 - 2003
- Computer Architecture - Graphical User Interface - HTML - Visual Basic Programming - Computer Architecture - Graphical User Interface - HTML - Visual Basic Programming
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Computer King
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Information Technology & Services
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1 - 100 Employee
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Computer Service Technician
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2001 - 2003
My responsibilities included: - Building new computers from bulk parts. - Upgrading and refurbishing used desktops and laptops for resale. - Upgrading customer desktops and laptops (hardware and software). - Troubleshooting hardware and software issues for customers. - Working with a team and individually to resolve issues with cutomer computers. My responsibilities included: - Building new computers from bulk parts. - Upgrading and refurbishing used desktops and laptops for resale. - Upgrading customer desktops and laptops (hardware and software). - Troubleshooting hardware and software issues for customers. - Working with a team and individually to resolve issues with cutomer computers.
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Land-O-Sun Dairies, LLC
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United States
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Food and Beverage Manufacturing
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Computer Service Technician
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1999 - 2000
- Prepared new workstations for use on corporate network. - Installed office and financial applications. - Provided technical assistance to resolve software and hardware issues. - Prepared new workstations for use on corporate network. - Installed office and financial applications. - Provided technical assistance to resolve software and hardware issues.
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Web Developer
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1999 - 2000
I provided web services for the Hunter's Lake real estate development. They had an existing web site that only provided an overview of the new development, a few pictures and basic design. I added high-quality photos of the development including available properties. Photos and property information was accessible by clicking the lot number on the development graphic. * Updated and customized site template. * Published new and updated existing content. * Created "Lot Information" pages with specific details about available lots. Show less
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Computer Service Technician
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1998 - 2000
Installed new computer workstations, upgraded existing workstations, resolved hardware and software issues submitted via trouble tickets. Installed new computer workstations, upgraded existing workstations, resolved hardware and software issues submitted via trouble tickets.
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Education
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ITT Technical Institute-Knoxville
Associate's Degree, Information Technology, Web Development -
University of Tennessee-Knoxville
General Studies