Susan B.
Public Service Assistant at Roselle Public Library- Claim this Profile
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Bio
Margie Roman
Susan is a talented professional and provided outstanding support for several key initiatives at Market Day. She is highly customer focused, detail oriented, has great communication skills and can effectively coordinate multiple projects. Susan is a strong critical thinker, and is able to assess and determine the implications of decisions, which helps significantly when determining direction for projects. She is also extremely dependable, and can be counted on to proactively follow-up and meet commitments and deadlines. I highly recommend Susan as she would be an asset to any organization.
Brett Peto
Susan is a very well-rounded professional, displaying extremely strong customer service skills, deep knowledge of her position, and an overall tenacity that helps her excel in many diverse duties. She is, additionally, very easy to talk to, which is obviously a crucial skill for any role that interacts with the general public. Though I have worked in a different department than her, I have interacted with her frequently, and she has always been pleasant, professional, and above all, kind. I would highly recommend her.
Margie Roman
Susan is a talented professional and provided outstanding support for several key initiatives at Market Day. She is highly customer focused, detail oriented, has great communication skills and can effectively coordinate multiple projects. Susan is a strong critical thinker, and is able to assess and determine the implications of decisions, which helps significantly when determining direction for projects. She is also extremely dependable, and can be counted on to proactively follow-up and meet commitments and deadlines. I highly recommend Susan as she would be an asset to any organization.
Brett Peto
Susan is a very well-rounded professional, displaying extremely strong customer service skills, deep knowledge of her position, and an overall tenacity that helps her excel in many diverse duties. She is, additionally, very easy to talk to, which is obviously a crucial skill for any role that interacts with the general public. Though I have worked in a different department than her, I have interacted with her frequently, and she has always been pleasant, professional, and above all, kind. I would highly recommend her.
Margie Roman
Susan is a talented professional and provided outstanding support for several key initiatives at Market Day. She is highly customer focused, detail oriented, has great communication skills and can effectively coordinate multiple projects. Susan is a strong critical thinker, and is able to assess and determine the implications of decisions, which helps significantly when determining direction for projects. She is also extremely dependable, and can be counted on to proactively follow-up and meet commitments and deadlines. I highly recommend Susan as she would be an asset to any organization.
Brett Peto
Susan is a very well-rounded professional, displaying extremely strong customer service skills, deep knowledge of her position, and an overall tenacity that helps her excel in many diverse duties. She is, additionally, very easy to talk to, which is obviously a crucial skill for any role that interacts with the general public. Though I have worked in a different department than her, I have interacted with her frequently, and she has always been pleasant, professional, and above all, kind. I would highly recommend her.
Margie Roman
Susan is a talented professional and provided outstanding support for several key initiatives at Market Day. She is highly customer focused, detail oriented, has great communication skills and can effectively coordinate multiple projects. Susan is a strong critical thinker, and is able to assess and determine the implications of decisions, which helps significantly when determining direction for projects. She is also extremely dependable, and can be counted on to proactively follow-up and meet commitments and deadlines. I highly recommend Susan as she would be an asset to any organization.
Brett Peto
Susan is a very well-rounded professional, displaying extremely strong customer service skills, deep knowledge of her position, and an overall tenacity that helps her excel in many diverse duties. She is, additionally, very easy to talk to, which is obviously a crucial skill for any role that interacts with the general public. Though I have worked in a different department than her, I have interacted with her frequently, and she has always been pleasant, professional, and above all, kind. I would highly recommend her.
Experience
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Roselle Public Library
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Libraries
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1 - 100 Employee
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Public Service Assistant
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Aug 2007 - Present
Function as selector for large print area, with $1400.00 yearly budget. Process inter-library loans (ILL), 60 – 100 per month for library patrons and 5 internal monthly book discussions. Complete library card applications, including new patron and renewals; maintain patron confidentiality. Work at circulation and reference desks, assisting with patron questions / requests / issues. Troubleshoot patron computer and printing issues / questions. • Conducted training in Excel, Word, internet searching, email creation, and resume resources for library patrons, helping to enhance and upgrade skills and knowledge. • Promoted showcasing new non-fiction DVDs, increasing patron awareness and circulations available. • Coordinated with 5 school districts and 3 private schools, obtaining and maintaining textbooks for in-library use.
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Education
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2001 - 2005
College of DuPage
Associate of Arts (A.A.), English Language and Literature/Letters -
2001 - 2005
College of DuPage
Associate of Arts and Sciences (AAS), Library Technical Assistant
Community
