Experience

IC2 Institute

• United States
• Research Services
• 1 - 100 Employee

• Managing Director, Innovation & Business Acceleration Center of West Bengal

  • Sep 2018 - Present

• Global Commercialization Group Program Manager

  • Apr 2007 - Present

  The IC2 Institute has been researching commercialization of technologies for over 20 years and has a mission to share that know-how throughout the world. Jim works with selected scientists, engineers, inventors and governments around the globe to examine new innovations that may solve global and regional problems. IC2’s objective is that their programs promote stability for nations by solving some of their challenges through global competitiveness. The Institute has been especially focused on regions that have been left behind in the dramatic emergence of Knowledge Economies. Jim has trained hundreds of innovators, examined technologies from practically every area of science, and has uncovered a number of extraordinary innovations in unexpected areas around the world. Where appropriate, IC2 will introduce established U.S. organizations to these innovators to accelerate implementation of exceptional technologies throughout the world. Evaluate global technology innovations from India, Korea, Hungary, Mexico, Chile, Kuwait, Egypt, Jordan & other countries. Develop commercialization strategies and business plans, evaluate management teams & determine those appropriate for collaboration with US business partners. Negotiate international business deals of early-stage innovations



IC2 Institute of The University of Texas at Austin

• Austin, Texas

• Global Commercialization Group Program Manager

  • Apr 2007 - Present



Cockrell School of Engineering, The University of Texas at Austin

• United States
• Higher Education
• 200 - 300 Employee

• Marketing Consultant & Business Development Director

  • 2005 - 2007

  Consultant to College of Engineering, University of Texas, Austin, TX: Develop the marketing strategy & plan for the Center for Lifelong Engineering Education Executive Masters Engineering Management Program. Sold State Displays, Inc.: Establish management team, acquire venture capital, manage strategic partnerships, and develop markets for new polymer liquid crystal display technology. Consultant to College of Engineering, University of Texas, Austin, TX: Develop the marketing strategy & plan for the Center for Lifelong Engineering Education Executive Masters Engineering Management Program. Sold State Displays, Inc.: Establish management team, acquire venture capital, manage strategic partnerships, and develop markets for new polymer liquid crystal display technology.



Dell Technologies

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Services Senior Marketing Consultant

  • 2003 - 2005

  Increase sales of complex services through marketing & training programs. Build capabilities of sales, marketing & consultant personnel. Increase customer handling effectiveness of internal & contracted consumer technicians worldwide. Brokethrough languishing sales of Asset Recovery Services (ARS) achieving five-fold qtr. on qtr. revenue increase breaking $1mil to lead Public Sales Segment to become Dell’s #1 ARS division through innovative customer communications & sales force strategy. Helped secure $25 million in expected 2004 - 2005 storage business from Philips Medical working with account team & customer to distinguish & establish confidence in Dell’s mission-critical services. Sent overseas to enable 4800 technicians in Asia, Canada & Central America to overcome customer dissatisfaction with paying for historically free HelpDesk service. Transfer rates to new fee service increased 35% within four weeks of implementation along with improved customer experience scores.

• Services Sales Training Manager

  • 2000 - 2003

  Lead for Services Marketing and Business Segments in building services product knowledge and solution sales skills with sales force, consultants and marketing personnel. Transformed customer & sales perception of Dell’s service delivery of its 1st premium server & storage services, achieving 194% qtr. on qtr. sales increase & record 56% attach rate in Corporate Accounts. Organized joint Dell / EMC team to address failing storage systems sales. Delivered workshop, customer communications and sales tools nationwide. Americas GM, Joe Marengi, heard from Account Executives (AEs) that it was the best training they had received. Within six months Dell became EMC’s largest reseller. Consistently received most votes for Most Valuable Class in AE New Hire Training. Sent to EMEA, Canada & Mexico to train Marketing Managers and Sales Force, and provide customer presentations and tools. Director Latin America Services: “Best training the AEs had ever received.”

• Senior Acquisition Account Manager

  • 1997 - 2000

  Win business of Fortune 1000 companies in Ohio and Indiana. Converted nine major corporations and many large corporations to standardize on Dell including Acordia, Anthem Blue Cross/Blue Shield, Guidant Corp. and Jockey International.Negotiated largest notebook sale segment had achieved to date. Exceeded quota 40% in last full year. Recognized by senior management for contribution to achieving segment results due to server and portables training programs and development of MARCOM.



PC & MAC Connection

• Corporate Account Manager & Regional Manager

  • 1987 - 1996

  Sold computer hardware and software, print and electronic legal publications and international tours. Set marketing and sales strategy. Oversaw budget, revenue and profit. Achieved market penetration 450% greater and 37.5% more cost efficient than was being attained by sister division. Recipient of first Star Trek Award for “Going where no man has been before.” Opened new offices and recruited and trained sales management and sales staff in eight major Southeast and Southwest U.S. cities, adding 66 travel consultants and tour hosts in one year.



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Captain, Commander and Liaison To Government Contractors

  • 1977 - 1983

  Managed 70 personnel in Armored units. Senior Training Developer for all of U.S. Army. Prepared budgets and negotiated proposals with military contractors. Developed and implemented the U.S. Army’s Training System that remains in use today; cited as one of top three factors for Army’s strong performance in the Gulf War. Negotiated up to 60% cost reduction of proposals from government contractors. Managed 70 personnel in Armored units. Senior Training Developer for all of U.S. Army. Prepared budgets and negotiated proposals with military contractors. Developed and implemented the U.S. Army’s Training System that remains in use today; cited as one of top three factors for Army’s strong performance in the Gulf War. Negotiated up to 60% cost reduction of proposals from government contractors.