Experience

duPont REGISTRY

• United States
• Advertising Services
• 1 - 100 Employee

• Director Of Client Services

  • Jan 2022 - Present

• Business Development / Client Success Manager

  • Jul 2019 - Jan 2022

  Collaborate with the Executive Vice President of Sales on the ideation, implementation, and execution of client success and business development strategies. Function as Executive Corporate Liaison for Clients, Sales staff, and Web Development department. Responsibilities include: Managing all technical Client/Sales issues for all Autos, Homes, and Boat websites. Dealer/Agent profile management and inventory feed process implementation. Generate statistical performance reports for all websites, profiles, listings, and campaigns via Google Analytics. Manage content and digital marketing on the company LinkedIn page. Create and deliver paid social media campaigns on Facebook and Instagram.

• Client Success Manager

  • Oct 2014 - Jul 2019



Carl Gregory Enterprises Inc.

• Columbus, Georgia

• Internet Manager

  • Feb 2014 - Jul 2014

  Managed and maintained Internet customer sales and follow-up. Updated dealer website, including pricing, specials, and layout. Provided customers with vehicle and program information, scheduled appointments, and coordinated with finance and sales departments. Managed and maintained Internet customer sales and follow-up. Updated dealer website, including pricing, specials, and layout. Provided customers with vehicle and program information, scheduled appointments, and coordinated with finance and sales departments.



C&S Corvettes Inc.

• Sarasota, FL

• Administrative/Marketing Assistant

  • Feb 2013 - May 2013

  Responsible for assisting in day-to-day operations and management of business office. Develop and implement social media strategy using Facebook, Twitter, and YouTube. Manage and update products and vehicles for sale on company website, Ebay, and Craigslist. Assist with product assembly, inventory, and shipment. Responsible for assisting in day-to-day operations and management of business office. Develop and implement social media strategy using Facebook, Twitter, and YouTube. Manage and update products and vehicles for sale on company website, Ebay, and Craigslist. Assist with product assembly, inventory, and shipment.



Plattner Automotive

• Sarasota, FL

• Assistant General Manager

  • Jul 2012 - Feb 2013

  Assist with management of seven (7) dealer locations. Supervise and train sales and management staff. Manage inventory, including tracking inter-dealer transfers. Set corporate pricing for pre-owned inventory. Establish best practices for online marketing. Photograph cars and write corresponding summaries for posting on dealer website, Autotrader, Craigslist, etc. Assist with vehicle certifications. Maintain lists for all sales on OVE, Openlane, and Smart Auction. Assist with management of seven (7) dealer locations. Supervise and train sales and management staff. Manage inventory, including tracking inter-dealer transfers. Set corporate pricing for pre-owned inventory. Establish best practices for online marketing. Photograph cars and write corresponding summaries for posting on dealer website, Autotrader, Craigslist, etc. Assist with vehicle certifications. Maintain lists for all sales on OVE, Openlane, and Smart Auction.



Germain Toyota of Sarasota

• Sarasota, FL

• Internet Sales

  • Dec 2009 - Oct 2010

  Managed and maintained Internet customer sales. Provided customers with vehicle and program information, scheduled appointments, coordinated with finance department, and delivered vehicles. Managed and maintained Internet customer sales. Provided customers with vehicle and program information, scheduled appointments, coordinated with finance department, and delivered vehicles.



DealerMagic

• Chagrin Falls, OH

• Consultant/Trainer

  • Jul 2007 - Feb 2009

  Assisted with the design and development of software program to create web-based solution for consistency and accuracy across all dealers’ sales. Provided training and assisted with in-house implementation for dealerships and sales teams. Assisted with the design and development of software program to create web-based solution for consistency and accuracy across all dealers’ sales. Provided training and assisted with in-house implementation for dealerships and sales teams.



Marshall Ford

• Mayfield Hts. OH

• Finance Manager

  • Mar 2005 - Jul 2007

  Assisted customers with finance options. Analyzed customer credit, and secured bank loans. Assisted with management and sales of aftermarket insurance, products, and warranties. Provided necessary documentation for title documents and loan completion. Assisted finance team with customer service. Completed monthly reports as required. Assisted customers with finance options. Analyzed customer credit, and secured bank loans. Assisted with management and sales of aftermarket insurance, products, and warranties. Provided necessary documentation for title documents and loan completion. Assisted finance team with customer service. Completed monthly reports as required.



Liberty Auto Group

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Finance Manager

  • Mar 2003 - Mar 2005

  Assisted customers with finance options. Analyzed customer credit, and secured bank loans. Assisted with management and sales of aftermarket insurance, products, and warranties. Provided necessary documentation for title documents and loan completion. Assisted finance team with customer service. Completed monthly reports as required. Assisted customers with finance options. Analyzed customer credit, and secured bank loans. Assisted with management and sales of aftermarket insurance, products, and warranties. Provided necessary documentation for title documents and loan completion. Assisted finance team with customer service. Completed monthly reports as required.



Mullinax Ford East (Autonation)

• Wickliffe, OH

• Finance Manager

  • Aug 1996 - Mar 2003

  Assisted customers with finance options. Analyzed customer credit, and secured bank loans. Assisted with management and sales of aftermarket insurance, products, and warranties. Provided necessary documentation for title documents and loan completion. Assisted finance team with customer service. Completed monthly reports as required. Assisted customers with finance options. Analyzed customer credit, and secured bank loans. Assisted with management and sales of aftermarket insurance, products, and warranties. Provided necessary documentation for title documents and loan completion. Assisted finance team with customer service. Completed monthly reports as required.



Synthestores Inc., dba Marco’s Pizza

• North Olmsted, OH

• Owner/Operator

  • Jul 1983 - Aug 1996

  Owned and Operated 2 franchise locations. Managed staff of approx. 30 full- and part-time staff responsible for prepping, cooking, serving, and delivering food within a 10-mile radius. Completed daily financial, weekly inventory, and monthly productivity reports for corporate office. Owned and Operated 2 franchise locations. Managed staff of approx. 30 full- and part-time staff responsible for prepping, cooking, serving, and delivering food within a 10-mile radius. Completed daily financial, weekly inventory, and monthly productivity reports for corporate office.