Meit Forsberg

Process development HR at Axfood
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Contact Information
us****@****om
(386) 825-5501
Location
SE
Languages
  • Swedish Native or bilingual proficiency
  • English Professional working proficiency
  • German Limited working proficiency
  • French Elementary proficiency

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Allan Malmlund

Meit is creative thinking, positive can-do attitude. Its an absolute pleasure to work with. She continually delivered results, went above and beyond in providing exceptional service. Her strengths in staying across issues, pro-actively offering solutions and ideas and being adept at all aspects of communications make her a valuable contributor to any situation or team.

Niklas Amneryd

Meit and I have been working together for quite some time within Verizon. Her role as a Job controller was a support function to my technical team and the cooperation was beyond my expectations. Meit has a way of supporting the team with perfection. The last four years I was at Verizon Business I luckily were able to recruit Meit to my function. She headed up one of my teams, with international responsibility for technical configuration. In this role she did a great job and I was very pleased with her fulfilment of the role responsibility. She sets up routines, helps processes and builds team spirit. Meit was a great asset to me, with her loyalty for tasks and focus in delivery of well done work. I liked working with Meit, and her support in my daily business..//Niklas

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Credentials

  • ITIL Foundation v3
    -

Experience

    • Sweden
    • Retail
    • 700 & Above Employee
    • Process development HR
      • Jun 2018 - Present

      Process development and continous improvement for a work force management system used at the warehouses and support offices, workflows covering integrations from employee masterdata to salary systems. The main focus is simpifying processes and excluding manual tasks, when possible using process automation tools, to achieve high quality and effective daily management. Receving, prioritizing and implementing requirements from the business using agile work methods together with IT. Process development and continous improvement for a work force management system used at the warehouses and support offices, workflows covering integrations from employee masterdata to salary systems. The main focus is simpifying processes and excluding manual tasks, when possible using process automation tools, to achieve high quality and effective daily management. Receving, prioritizing and implementing requirements from the business using agile work methods together with IT.

    • Sweden
    • Retail
    • 700 & Above Employee
    • Project Manager
      • Jul 2017 - Jun 2018

      Examined the possibilities of process automation for administrative tasks within Dagab, tested a workflow system for the EDI-process, participated in implementation of a validating tool for masterdata.

    • Manager Masterdata
      • Apr 2014 - Jul 2017

      Team management of 20+ administrative resources responsible for centralized masterdata maintenance of articles, sites/vendors and suppliers including pricing and cycle control data. This team is responsible for timely and correct masterdata to support and ensure that the whole supply chain management and business processes runs smoothly and without obstacles through SAP.Full managerial responsibility such as planning, coaching, performance appraisals, competence development and budgeting as well as participation in quality and process improvement projects .

    • Sweden
    • Retail
    • 700 & Above Employee
    • Process Manager
      • Aug 2011 - Mar 2014

      Responsibility for the Problem Management process (ITIL), which focuses on root cause analysis and long term resolution to minimize the amount of incidents. Additionally I introduced a knowledge management process within the IT Support function and participated in the implementation of a new ticket handling system. Responsibility for the Problem Management process (ITIL), which focuses on root cause analysis and long term resolution to minimize the amount of incidents. Additionally I introduced a knowledge management process within the IT Support function and participated in the implementation of a new ticket handling system.

    • Sweden
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Process- and IT-developer
      • Jan 2011 - Jul 2011

      Troubleshooting and requirements of IT-system/production as well as responsibility for processes and development projects within the unit of distribution. Troubleshooting and requirements of IT-system/production as well as responsibility for processes and development projects within the unit of distribution.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Manager International Data Provisioning, Service Delivery
      • Aug 2006 - Aug 2010

      Team management of 5-12 network engineers, within the European Data Provisioning team. The team was responsible for provisioning the logical access of data services in the Private IP networks and router configuration. I also contributed to business and process improvement projects, quality improvements and lead-time reduction and initiated an introduction program for new employees, developed some internal training sessions and documentation.

    • Manager Job Control, Service Delivery
      • Dec 2003 - Jul 2006

      Team management for 10-14 job controllers. Responsibility covered daily planning, coaching, performance appraisals and people development, process improvement projects (e.g. change process, global install process etc.)

    • Job Controller, Service Delivery
      • Sep 2001 - Nov 2003

      Main area of responsibility was internal communication and coordination for data service installations and testing of globally installed customer network orders. Participation in process improvement projects was also part of the daily tasks.

    • United States
    • Technology, Information and Media
    • 700 & Above Employee
    • Manager, Client Service Center (CSC)
      • Jan 1999 - Sep 2001

      Team management for 16 employees within the Client Service Center department (CSC). CSC was responsible for masterdata maintenance of FMCG products, client database instruction orders and product class definitions with segmentations etc. Apart from the daily operational and employee responsibility I was also contributing to several business improvement projects (f.i. data cleanup, process optimization, system implementation support, quality and delivery improvement).

    • Household Analyst, Single Source Analytics (Hamburg, Germany)
      • Jan 1998 - Dec 1998

      Supported development and programming of data verification routines, performed ad-hoc analysis, master data coordination between development functions and the household panel delivery departments.

    • Client instructions and interim dpt manager, Single Source (Hamburg, Germany)
      • Oct 1995 - Dec 1997

      Development and maintenance of product and client database instructions, troubleshooting, international reporting etc. During 1997 I also covered the interim department manager responsibility.

    • Team Manager, Traffic Control (TC)
      • Jun 1989 - Oct 1995

      Operational as well as employee management for a team of 10 employees. The overall responsibility of the masterdata maintenance for FMCG and durable consumer products, client instruction orders and product class definitions.

    • Data and order administrator, Traffic Control (TC)
      • Apr 1988 - Jun 1989

      Masterdata management for products and administration of client instruction orders for market reports covering FMCG as well as durable consumer products.

Education

  • Komvux, Solna
    Företagsekonomi
    1987 - 1988
  • Domarhagsskolan, Avesta
    Gymnasium, Humanistisk linje
    1980 - 1983

Community

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