Operations Director

• Sep 2020 - Present

As Operations Director, I administer a team of 32 members delivering high-level municipal programs and services to a diverse community of 40,000 residents and 2,200 local businesses. Our team is responsible for core public services related to city infrastructure, rights-of-way, and facilities management. We also manage capital improvement projects, special projects, and contracted services as part of comprehensive $25M five-year capital and $10M annual operating budgets.

Deputy Director of Public Service

• Jan 2017 - Sep 2020

During this tenure, I rendered excellent performance and results as deputy director of public service and promoted to operations director position. I received service requests from citizens and elected officials and respond as per city policies and procedures. Utilizing key skills, I supervised capital infrastructure projects, and coordinated the preparation of plans and specifications. I provided executive leadership to team members, retaining collaborative and inclusive culture.

Right-of-Way Services Manager

• Feb 2007 - Jan 2017

During this tenure, I rendered excellent performance and results as operations division manager and promoted to deputy director of public service position. I liaised with mayor, directors, and elected officials to transform Hilliard into a robust and thriving community. While working as Right-of-Way Services Manager, I adeptly managed key municipal operations, programs, and services of a fast-growing city and supported director with all administrative matters in the public service department.

Engineering Technician

• Jul 1999 - Feb 2007

Signal Electrical Worker

• Jun 1996 - Jul 1999

Seasonal Maintenance Worker

• Jun 1993 - Jun 1996