Experience

Bellsystem24, Inc

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Client Operations Lead

  • Sep 2019 - Present



Evolable Asia CO., LTD.

• Vietnam
• IT Services and IT Consulting
• 100 - 200 Employee

• IT & Customer Consultant

  • Apr 2017 - Sep 2017

  Book airline tickets for various corporate clients and individuals. Use on-line engines to process tickets. Responds to customer service requests and assist travelers with all needs. Translate documents and accommodations (Hotel, Ryokan, etc.) description for our creditors. Maintain the client’s and user’s database offline. Bridge between IT and Sales team for the in Book airline tickets for various corporate clients and individuals. Use on-line engines to process tickets. Responds to customer service requests and assist travelers with all needs. Translate documents and accommodations (Hotel, Ryokan, etc.) description for our creditors. Maintain the client’s and user’s database offline. Bridge between IT and Sales team for the in



Hankyu Hanshin Business Travel

• Within 23 wards, Tokyo, Japan

• IT Sales Consultant

  • Apr 2016 - Sep 2016

  Develop ideas for marketing strategies. Determining information system requirements. Designing and installing IT systems. Defining objectives for projects. Compiling and presenting information to the management. Develop ideas for marketing strategies. Determining information system requirements. Designing and installing IT systems. Defining objectives for projects. Compiling and presenting information to the management.



SANKEI

• Newspaper Publishing
• 1 - 100 Employee

• Travel Consultant and IT Advisor

  • Oct 2014 - Apr 2016

  Promoting and marketing the business & working on sales targets. Selling travel products and tour packages. Arranging travel for business and vacation customers. Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers. Advise the management on the latest software upgrade that would help to upscale the business Brand development, web site traffic growth, web site UI and advertising revenue. Developed brand strategy and statistics systems. Strategic Consulting, including business plan & sales strategy development. Advising new businesses and structuring commercial transactions. Generated new development and market analysis for business Comprehensive database management



Global Electronics

• Tokyo, Japan

• Network and Hardware Engineer

  • Apr 2014 - Aug 2014

  Gathering User requirement specification from users. Participation in business requirements review sessions with the peers and business users. System set up, Process Mapping and Policy configuration for clients. Gathering User requirement specification from users. Participation in business requirements review sessions with the peers and business users. System set up, Process Mapping and Policy configuration for clients.