Samuel Paredes

Reporting Analyst at TELUS International Central America
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Contact Information
us****@****om
(386) 825-5501
Location
Guatemala, GT
Languages
  • Inglés Full professional proficiency

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Bio

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Credentials

  • Fundamentals of Visualization with Tableau
    Coursera
    Jan, 2022
    - Nov, 2024
  • Programa Especializado - Data Analysis and Visualization Foundations
    Coursera
    Aug, 2021
    - Nov, 2024
  • Programa Especializado - Python for Everybody
    Coursera
    Sep, 2020
    - Nov, 2024
  • SQL for Data Science
    Coursera
    Sep, 2020
    - Nov, 2024

Experience

    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Reporting Analyst
      • Nov 2022 - Present

    • Real Time Analyst
      • Oct 2021 - Nov 2022

    • Guatemala
    • Printing Services
    • 1 - 100 Employee
    • Quality Assurance Assistant
      • Jun 2021 - Oct 2021

      Production start-up approvals, Verification of concessions of non-conformities. Validation and storage of product sampling and claim investigations. Production start-up approvals, Verification of concessions of non-conformities. Validation and storage of product sampling and claim investigations.

    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Banking Analyst
      • Jun 2018 - Mar 2020

      Responsible for performing accurate analysis for financial documents and the audit of the documentation required to complete the funding process, according to the operating policies and procedures. Responsible for performing accurate analysis for financial documents and the audit of the documentation required to complete the funding process, according to the operating policies and procedures.

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Collections Process Associate
      • Sep 2016 - Feb 2018

      Prepared credit, adjustment and customer refund documentation for account resolution. Prepared documentation in order to set up customer´s account for recurring billing (ACH) Maintained an effective follow-up process to ensure the completion of commitments and to avoid any paperwork rejection from the client. Responsible for the collection and account resolution when needed. Maintained operational efficiency distributing the cases among the team. Responsible of team’s productivity reports. Show less

Education

  • Universidad de San Carlos de Guatemala
    Maestría en Estadística Aplicada, Estadística
    2022 - 2023
  • Universidad de San Carlos de Guatemala
    Pensum cerrado, Industrial Engineering
    2011 - 2021

Community

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