Samuel Paredes
Reporting Analyst at TELUS International Central America- Claim this Profile
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Bio
Credentials
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Fundamentals of Visualization with Tableau
CourseraJan, 2022- Nov, 2024 -
Programa Especializado - Data Analysis and Visualization Foundations
CourseraAug, 2021- Nov, 2024 -
Programa Especializado - Python for Everybody
CourseraSep, 2020- Nov, 2024 -
SQL for Data Science
CourseraSep, 2020- Nov, 2024
Experience
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TELUS International Central America
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Canada
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Telecommunications
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700 & Above Employee
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Reporting Analyst
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Nov 2022 - Present
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Real Time Analyst
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Oct 2021 - Nov 2022
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DACSA-ETIFLEX
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Guatemala
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Printing Services
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1 - 100 Employee
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Quality Assurance Assistant
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Jun 2021 - Oct 2021
Production start-up approvals, Verification of concessions of non-conformities. Validation and storage of product sampling and claim investigations. Production start-up approvals, Verification of concessions of non-conformities. Validation and storage of product sampling and claim investigations.
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Webhelp OneLink
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Banking Analyst
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Jun 2018 - Mar 2020
Responsible for performing accurate analysis for financial documents and the audit of the documentation required to complete the funding process, according to the operating policies and procedures. Responsible for performing accurate analysis for financial documents and the audit of the documentation required to complete the funding process, according to the operating policies and procedures.
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Capgemini
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France
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IT Services and IT Consulting
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700 & Above Employee
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Collections Process Associate
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Sep 2016 - Feb 2018
Prepared credit, adjustment and customer refund documentation for account resolution. Prepared documentation in order to set up customer´s account for recurring billing (ACH) Maintained an effective follow-up process to ensure the completion of commitments and to avoid any paperwork rejection from the client. Responsible for the collection and account resolution when needed. Maintained operational efficiency distributing the cases among the team. Responsible of team’s productivity reports. Show less
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Education
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Universidad de San Carlos de Guatemala
Maestría en Estadística Aplicada, Estadística -
Universidad de San Carlos de Guatemala
Pensum cerrado, Industrial Engineering