Octavio Perez

Data Analyst at JumpCloud
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Contact Information
us****@****om
(386) 825-5501
Location
Zapopan, Jalisco, Mexico, MX

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5.0

/5.0
/ Based on 2 ratings
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Fernando B.

The time we worked together I was able to see firsthand how Octavio is always curious to find a better way to do things and proactively seeks to improve processes to make them more efficient and effective. He contributed to the success of quality processes in the campaign he was part of, always supporting his peers with a genuine sense of teamwork and attention to detail. It was great, and it was a pleasure working with him 🙌🏻

Oswaldo Javier Gonzalez Garcia

knowledgeable person, well driven and motivated, great to work with, and with great Ideas.

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Experience

    • United States
    • Software Development
    • 500 - 600 Employee
    • Data Analyst
      • Apr 2023 - Present

    • Mexico
    • Outsourcing and Offshoring Consulting
    • 300 - 400 Employee
    • Business Inteliigence Analyst
      • Apr 2021 - Apr 2023

      -Elaborate ad hoc data analysis, which got the company a 5% gainshare record for the campaign,which has 180 agents-Indetifiy products sales insights based on offers combinations, which has increased the sales by 2%, which is a company record high. -Create python scripts to analize what increased the contactation rate. The database has about 500,000 rows of information which I only manage in Python

    • QA Analyst
      • Dec 2020 - Apr 2021

      -Analyzed quality and quantity cues from calls to contabilize them to get data-based meaningful insights which help improve operation improve.-I automatized the calls red flag process which saved the whole department a total of 10 hours per weeks.

    • Representante del servicio de atención al cliente
      • Aug 2020 - Dec 2020

      -Spoke conversational English with US native speakers.

Education

  • ITESO Universidad Jesuita de Guadalajara
    Ingeniería, Ciencia de datos
    2020 - 2025

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