Associate Underwriter

• Jun 2022 - Present

Retention Specialist

• Nov 2021 - Jun 2022

Insurance Broker

• Jun 2021 - Jun 2022

I look after all things insurance! Home, auto, business, tenants, you name it! Feel free reach out to me for any questions or a free quote!

Manager

• Sep 2017 - Mar 2021

• Established excellent rapport with customers through proficient communications skills to maintain customer relationships, loyalty and to ensure long-term business growth • Supervised and trained over 15 new employees on company standards, how to work efficiently, how to communicate with clients, and how to set achievable goals • Dealt with and properly delegated incoming problems or last-minute requests from clients promptly while working overtime • Organized company events that cultivated strong company-employee relationships • Developed the ability to multi-task, prioritize, and manage time effectively in a fast-paced environment resulting in greater customer and employee satisfaction Show less

Customer Service Specialist

• Jan 2008 - Sep 2012

• Promoted the company through door-to-door sales, street contacting, and emailing to generate new business • Coped with a demanding workload while performing efficiently under extreme conditions without compromising standard of service • Regularly followed up with all clientele annually and after recent completed jobs • Promoted the company through door-to-door sales, street contacting, and emailing to generate new business • Coped with a demanding workload while performing efficiently under extreme conditions without compromising standard of service • Regularly followed up with all clientele annually and after recent completed jobs