Brooke Mrocka

Administrative Services Specialist at Livingston Educational Service Agency
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Contact Information
us****@****om
(386) 825-5501
Location
Livonia, Michigan, United States, US

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Experience

    • United States
    • Education Administration Programs
    • 100 - 200 Employee
    • Administrative Services Specialist
      • Jul 2023 - Present

    • Business Consulting and Services
    • 700 & Above Employee
    • Audit & Assurance Assistant
      • Oct 2022 - Jan 2023

    • United States
    • Higher Education
    • 700 & Above Employee
    • Intramural Sports Supervisor
      • Aug 2018 - Apr 2022

      • Appointed as one of two officials out of 43 possible choices to referee men’s volleyball final match • Achieved an average score of 97% on weekly training examinations • Received a minimum of 4.8/5 rating for all post-match performance evaluations • Oversaw four team members responsible for end of session equipment break down and storage • Appointed as one of two officials out of 43 possible choices to referee men’s volleyball final match • Achieved an average score of 97% on weekly training examinations • Received a minimum of 4.8/5 rating for all post-match performance evaluations • Oversaw four team members responsible for end of session equipment break down and storage

    • Business Consulting and Services
    • 700 & Above Employee
    • Audit & Assurance Intern
      • Jan 2020 - Mar 2020

    • United States
    • Retail
    • 700 & Above Employee
    • Retail Sales Associate
      • May 2019 - Aug 2019

      • Exceeded new customer loyalty sign-up goal of 80% by 12% each month • Contributed at least 21% of new credit card applications for 7 consecutive weeks • Created three new solicitations resulting in a 14% increase in monthly credit card applications • Mentored new employees on basics of cash register responsibilities until they attained sufficient competence to be an independent contributor • Exceeded new customer loyalty sign-up goal of 80% by 12% each month • Contributed at least 21% of new credit card applications for 7 consecutive weeks • Created three new solicitations resulting in a 14% increase in monthly credit card applications • Mentored new employees on basics of cash register responsibilities until they attained sufficient competence to be an independent contributor

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • Dec 2016 - Aug 2017

      • Achieved 100% compliance in greeting customers with 30 seconds of arrival • Exceeded point of sale add-ons goal by an average of $19 per transaction • Successfully recommended at least 2 products to each customer to ensure 90% conversion rate • Efficiently unloaded and tagged shipment within 2-hour time limit every Saturday morning • Achieved 100% compliance in greeting customers with 30 seconds of arrival • Exceeded point of sale add-ons goal by an average of $19 per transaction • Successfully recommended at least 2 products to each customer to ensure 90% conversion rate • Efficiently unloaded and tagged shipment within 2-hour time limit every Saturday morning

Education

  • Michigan State University
    Master of Science - MS, Accounting
    2021 - 2022
  • Michigan State University
    Bachelors of Arts, Accounting
    2017 - 2021

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