Brooke Mrocka
Administrative Services Specialist at Livingston Educational Service Agency- Claim this Profile
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Bio
Experience
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Livingston Educational Service Agency
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United States
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Education Administration Programs
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100 - 200 Employee
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Administrative Services Specialist
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Jul 2023 - Present
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Deloitte
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Business Consulting and Services
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700 & Above Employee
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Audit & Assurance Assistant
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Oct 2022 - Jan 2023
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Michigan State University
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United States
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Higher Education
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700 & Above Employee
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Intramural Sports Supervisor
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Aug 2018 - Apr 2022
• Appointed as one of two officials out of 43 possible choices to referee men’s volleyball final match • Achieved an average score of 97% on weekly training examinations • Received a minimum of 4.8/5 rating for all post-match performance evaluations • Oversaw four team members responsible for end of session equipment break down and storage • Appointed as one of two officials out of 43 possible choices to referee men’s volleyball final match • Achieved an average score of 97% on weekly training examinations • Received a minimum of 4.8/5 rating for all post-match performance evaluations • Oversaw four team members responsible for end of session equipment break down and storage
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Deloitte
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Business Consulting and Services
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700 & Above Employee
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Audit & Assurance Intern
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Jan 2020 - Mar 2020
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Ulta Beauty
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United States
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Retail
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700 & Above Employee
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Retail Sales Associate
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May 2019 - Aug 2019
• Exceeded new customer loyalty sign-up goal of 80% by 12% each month • Contributed at least 21% of new credit card applications for 7 consecutive weeks • Created three new solicitations resulting in a 14% increase in monthly credit card applications • Mentored new employees on basics of cash register responsibilities until they attained sufficient competence to be an independent contributor • Exceeded new customer loyalty sign-up goal of 80% by 12% each month • Contributed at least 21% of new credit card applications for 7 consecutive weeks • Created three new solicitations resulting in a 14% increase in monthly credit card applications • Mentored new employees on basics of cash register responsibilities until they attained sufficient competence to be an independent contributor
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Justice
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United States
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Retail
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700 & Above Employee
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Sales Associate
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Dec 2016 - Aug 2017
• Achieved 100% compliance in greeting customers with 30 seconds of arrival • Exceeded point of sale add-ons goal by an average of $19 per transaction • Successfully recommended at least 2 products to each customer to ensure 90% conversion rate • Efficiently unloaded and tagged shipment within 2-hour time limit every Saturday morning • Achieved 100% compliance in greeting customers with 30 seconds of arrival • Exceeded point of sale add-ons goal by an average of $19 per transaction • Successfully recommended at least 2 products to each customer to ensure 90% conversion rate • Efficiently unloaded and tagged shipment within 2-hour time limit every Saturday morning
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Education
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Michigan State University
Master of Science - MS, Accounting -
Michigan State University
Bachelors of Arts, Accounting